2020 Ford Transit Connect: Reliability Data

Source: NHTSA — 35 complaints
35
Total Complaints
14,500mi
Median Mileage
POWER TRAIN
Top Issue
2
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

6,863 25th Percentile
14,500 Median Mileage
31,122 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

POWER TRAIN
10
UNKNOWN OR OTHER
4
SERVICE BRAKES
3
VISIBILITY
3
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
2
ENGINE
2
VEHICLE SPEED CONTROL
2
ELECTRONIC STABILITY CONTROL (ESC)
1
LANE DEPARTURE: ASSIST
1
FORWARD COLLISION AVOIDANCE: WARNINGS
1

Severity Assessment

2
Crashes
2
Fires
0
Injuries
0
Deaths

Sample Complaint Reports

"AFTER THE DRIVER I STOPPED AT A STOP LIGHT AFTER GETTING OFF THE FREEWAY, HE THE ACCELERATOR PEDAL AND THERE WAS BARELY ANY POWER. THE VEHICLE HAD TROUBLE ACCELERATING AND WAS PUTTING. THE DRIVER PULLED OVER AND CHECKED THE TEMPERATURE GAUGE, WHICH WAS FINE, AND THERE WERE NO BLINKING LIGHTS INDICAT..."
"FAILURE WITH THE TRANSMISSION WITH ONLY 8000 MILES"
"VEHICLE OPERATOR WAS TRAVELING TOO FAST WHEN MERGING, 65 MPH, THEN LOST CONTROL AND STRUCK A SAFETY BARRIER. A FEW MINUTES AFTER THE CRASH, A FIRE STARTED FROM THE FRONT OF THE VEHICLE. SEE ATTACHMENT. *TR*DT"

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28