2020 Ford Transit: Reliability Data

Source: NHTSA — 100 complaints
100
Total Complaints
3,890mi
Median Mileage
SEATS
Top Issue
1
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

612 25th Percentile
3,890 Median Mileage
30,500 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

SEATS
27
POWER TRAIN
15
ELECTRICAL SYSTEM
12
UNKNOWN OR OTHER
6
STEERING
6
ENGINE
5
TIRES
4
WHEELS
4
SERVICE BRAKES
3
BACK OVER PREVENTION
2

Severity Assessment

1
Crashes
4
Fires
4
Injuries
0
Deaths

Sample Complaint Reports

"NOTICED THAT A PUMP (FUEL???) WAS CYCLING ON WHEN DRIVER DOOR WAS OPENED AND WHEN KEY WAS INSERTED IN IGNITION. PARKING LIGHTS ALSO TURN ON WHEN DOOR IS OPENED. THE PUMP HAS ALSO CYCLED ON FOR NO APPARENT REASON AFTER ENGINE HAS BEEN TURNED OFF. CHECKED BATTERY WHICH IS LOCATED UNDER DRIVER SEAT AND..."
"NOTICED THAT A PUMP (FUEL???) WAS CYCLING ON WHEN DRIVER DOOR WAS OPENED AND WHEN KEY WAS INSERTED IN IGNITION. PARKING LIGHTS ALSO TURN ON WHEN DOOR IS OPENED. THE PUMP HAS ALSO CYCLED ON FOR NO APPARENT REASON AFTER ENGINE HAS BEEN TURNED OFF. CHECKED BATTERY WHICH IS LOCATED UNDER DRIVER SEAT AND..."
"UPDATE TO COMPLAINT NO 11302124 DATED 2/26/2020 SPOKE WITH FORD CUST SERVICE REP REGARDING THE ISSUES AND WAS TOLD TO MAKE AN APPOINTMENT WITH DEALER TO CHECK OUT THE SEAT AND ELECTRIC SYSTEM. THE SERVICE DEPT CHECKED THE ISSUES ON 2/12/2020. THE SERVICE TECH VERIFIED THAT THE WIRE BUNDLE IS BEIN..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28