2020 Ford Expedition: Reliability Data

Source: NHTSA — 441 complaints
441
Total Complaints
60,000mi
Median Mileage
POWER TRAIN
Top Issue
7
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

20,000 25th Percentile
60,000 Median Mileage
85,000 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

POWER TRAIN
209
ENGINE
47
UNKNOWN OR OTHER
43
ELECTRICAL SYSTEM
30
SEAT BELTS
19
VEHICLE SPEED CONTROL
13
STRUCTURE:BODY
9
AIR BAGS
6
POWER TRAIN:AUTOMATIC TRANSMISSION
6
SERVICE BRAKES
5

Severity Assessment

7
Crashes
13
Fires
26
Injuries
0
Deaths

Sample Complaint Reports

"2020 FORD EXPEDITION. CONSUMER WRITES IN REGARDS TO PANORAMIC MOON ROOF EXPLODING WHILE DRIVING. *LD *JS"
"WHILE DRIVING ON A CLEAR DAY ON THE INTERSTATE (NO OTHER CARS AROUND ME) THE REAR PORTION OF THE VISTA PANORAMIC SUNROOF EXPLODED, SENDING GLASS EVERYWHERE."
"AT 1000K MILES THE ELECTRICAL PANELS ON THE CAR LIT UP LIKE A CHRISTMAS TREE. WHEN IT WAS PULLED OVER AND PLACED INTO PARK, IT JUMPED. WE CALLED THE DEALER TO BE TOLD IT WAS A GLITCH AND WOULD WORK ITSELF OUT. THE NEXT TIME, WE TOOK PICTURES AND THEY MISDIAGNOSED IT TWICE. THE THIRD TIME, THEY S..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28