2020 Ford Edge: Reliability Data
When Do Complaints Happen?
Distribution of NHTSA complaints by vehicle mileage at time of report.
What Fails?
Most reported component issues from NHTSA complaints.
Severity Assessment
Sample Complaint Reports
"THERE IS AN EXHAUST ODOR IN THE VEHICLE ESPECIALLY AFTER A HARD ACCELERATION AS IN PASSING ANOTHER VEHICLE. I TOOK VEHICLE TO MY FORD DEALER WHO SAID THERE WERE KNOWN PROBLEMS REPORTED ON MY MODEL VEHICLE. I SINCE FOUND A FORD TSB 18-2057 THAT COVERS THE ISSUE, BUT FOR YEARS 2015-2018. IT APPEARS TH..."
"ON JULY 4,2020 AT APPROX 10:15AM I WAS DRIVING ON PA 663 HIGHWAY. OUT OF NO WHERE, I HEAR THIS LOUD BOOM. CAR IN FRONT OF ME KEPT GOING, CAR IN BACK OF ME GETTING CLOSER AS I SLOW DOWN AND PULL OFF TO THE SIDE OF HIGHWAY. CAR BEHIND ME KEPT GOING. I GET OUT OF CAR AND FIND MY PANORAMIC SUNROOF SHAT..."
"ON JULY 4,2020 AT APPROX 10:15AM I WAS DRIVING ON PA 663 HIGHWAY. OUT OF NO WHERE, I HEAR THIS LOUD BOOM. CAR IN FRONT OF ME KEPT GOING, CAR IN BACK OF ME GETTING CLOSER AS I SLOW DOWN AND PULL OFF TO THE SIDE OF HIGHWAY. CAR BEHIND ME KEPT GOING. I GET OUT OF CAR AND FIND MY PANORAMIC SUNROOF SHAT..."
Source: NHTSA ODI Complaints Database. Names and identifying details omitted.
When Were Complaints Filed?
Number of complaints by the year the issue occurred.
When Does Each Component Fail?
Median mileage at complaint for top components.
Where Are Complaints Coming From?
Top states by complaint count.
Ford Edge — Other Years
See how this model compares across different model years.
Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.
Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.
Data through: 2026-03-28
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