2020 Ford Edge: Reliability Data

370
Total Complaints
60,000mi
Median Mileage
Power Train
Top Issue
21
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

9,925 25th Percentile
60,000 Median Mileage
86,000 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

Power Train
140
Unknown Or Other
44
Engine
40
Electrical System
21
Vehicle Speed Control
10
Warnings
10
Seat Belts
9
Automatic Emergency Braking
7
Torque Converter
7
Sun/Moon Roof Assembly
5

Severity Assessment

21
Crashes
3
Fires
23
Injuries
0
Deaths

Sample Complaint Reports

"THERE IS AN EXHAUST ODOR IN THE VEHICLE ESPECIALLY AFTER A HARD ACCELERATION AS IN PASSING ANOTHER VEHICLE. I TOOK VEHICLE TO MY FORD DEALER WHO SAID THERE WERE KNOWN PROBLEMS REPORTED ON MY MODEL VEHICLE. I SINCE FOUND A FORD TSB 18-2057 THAT COVERS THE ISSUE, BUT FOR YEARS 2015-2018. IT APPEARS TH..."
"ON JULY 4,2020 AT APPROX 10:15AM I WAS DRIVING ON PA 663 HIGHWAY. OUT OF NO WHERE, I HEAR THIS LOUD BOOM. CAR IN FRONT OF ME KEPT GOING, CAR IN BACK OF ME GETTING CLOSER AS I SLOW DOWN AND PULL OFF TO THE SIDE OF HIGHWAY. CAR BEHIND ME KEPT GOING. I GET OUT OF CAR AND FIND MY PANORAMIC SUNROOF SHAT..."
"ON JULY 4,2020 AT APPROX 10:15AM I WAS DRIVING ON PA 663 HIGHWAY. OUT OF NO WHERE, I HEAR THIS LOUD BOOM. CAR IN FRONT OF ME KEPT GOING, CAR IN BACK OF ME GETTING CLOSER AS I SLOW DOWN AND PULL OFF TO THE SIDE OF HIGHWAY. CAR BEHIND ME KEPT GOING. I GET OUT OF CAR AND FIND MY PANORAMIC SUNROOF SHAT..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

When Were Complaints Filed?

Number of complaints by the year the issue occurred.

When Does Each Component Fail?

Median mileage at complaint for top components.

Power Train 140 complaints
25th: 64,100 mi Median: 82,000 mi 75th: 102,767 mi
Unknown Or Other 44 complaints
25th: 1,255 mi Median: 2,732 mi 75th: 7,397 mi
Engine 40 complaints
25th: 8,300 mi Median: 48,157 mi 75th: 61,429 mi
Electrical System 21 complaints
Median: 3,800 mi

Where Are Complaints Coming From?

Top states by complaint count.

FL: 37 MI: 26 CA: 24 TX: 22 KY: 18 OH: 17 GA: 16 AL: 16 MO: 13 PA: 12

Ford Edge — Other Years

See how this model compares across different model years.

YearComplaintsCrashes
2007123622
2008146053
200930410
201077736
2011252628
2012146738
2013320043
201450924
201591421
2016103925
2017152435
201888225
201982710
20211274
202212610
2023212
2024445

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28