2020 Dodge Durango: Reliability Data

Source: NHTSA — 64 complaints
64
Total Complaints
29,980mi
Median Mileage
EXTERIOR LIGHTING
Top Issue
0
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

26,700 25th Percentile
29,980 Median Mileage
48,000 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

EXTERIOR LIGHTING
17
ENGINE
7
ELECTRICAL SYSTEM
7
UNKNOWN OR OTHER
5
STRUCTURE:BODY
3
SERVICE BRAKES
3
VEHICLE SPEED CONTROL
3
POWER TRAIN
3
STEERING
3
AIR BAGS
3

Severity Assessment

0
Crashes
2
Fires
8
Injuries
0
Deaths

Sample Complaint Reports

"I WAS REFUSED MY RECALL BEING FIX BECAUSE I HAD NY PLATES SAYING DUE TO THE VIRUS. I FEEL DISCRIMINATED AGAINST. THIS IS THE SAME AS CALLING A BLACK PERSON THE N WORD. REEDMAN TOLL DODGE SERVICE DEPT IN LANGHORNE, PA. HER NAME IS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ..."
"WHILE DRIVING A BRAND NEW (170 MILES) VEHICLE AT 35 MPH ON A BUSY CITY STREET THE ELECTRIC POWER STEERING SUDDENLY STOPPED WORKING. A MESSAGE "POWER STEERING UNAVAILABLE" POPPED UP AND THE CAR WAS VERY DIFFICULT TO STEER. I HAD THE CAR TOWED TO THE DEALER WHO SAID IT MAY HAVE BEEN CAUSED BY A GLIT..."
"Water intrusion into the rear tail lights."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28