"How reliable is the 2020 Chevrolet Silverado 2500?"

"Based on 131 NHTSA complaints, the 2020 Chevrolet Silverado 2500 has a median complaint mileage of 20000 miles. The most common issue is Power Train."

"What are common problems with the 2020 Chevrolet Silverado 2500?"

"The most frequently reported component in NHTSA complaints for the 2020 Chevrolet Silverado 2500 is Power Train, accounting for a significant portion of the 131 total complaints filed."

2020 Chevrolet Silverado 2500: Reliability Data

Source: NHTSA — 131 complaints

131

Total Complaints

20,000mi

Median Mileage

Power Train

Top Issue

Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

1,554 25th Percentile

20,000 Median Mileage

74,000 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

Power Train

Service Brakes

Electrical System

Unknown Or Other

Steering

Engine

Fuel/Propulsion System

Tread/Belt

Body

Vehicle Speed Control

Severity Assessment

Crashes

Fires

Injuries

Deaths

Sample Complaint Reports

"TRUCK STARTED MAKING VERY STRANGE NOISE,, CAME HOME LET TRUCK SIT, WENT TO RESTART AND ENGINE LIGHT CAME ON, TRUCK MADE VERY HORRIBLE SOUND, AND STARTED SPITTING OIL OUT OF THE SIDE OF THE BLOCK. HOLE IN BLOCK AND AT LEAST ONE PISTON DESTROYED."

"THE VEHICLE ALWAYS PULLS TO THE RIGHT. AFTER TWO INSPECTIONS AND ALIGNMENT CHECKS BY THE GM DEALER THEY STATED THAT IT IS A SOFT WEAR PROBLEM THAT THEY HAVE NO FIX FOR. IT TAKE CONSIDERABLE EFFECT TO KEEP THE VEHICLE ON THE ROADWAY. ALSO THEIR IS AN ISSUE WITH THE STEERING SYSTEM. THE STEERING WHEEL..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

When Were Complaints Filed?

Number of complaints by the year the issue occurred.

When Does Each Component Fail?

Median mileage at complaint for top components.

Power Train 28 complaints

25th: 67,000 mi Median: 80,000 mi 75th: 82,690 mi

Service Brakes 15 complaints

25th: 1,208 mi Median: 2,780 mi 75th: 9,254 mi

Electrical System 14 complaints

25th: 1,247 mi Median: 4,541 mi 75th: 21,586 mi

Steering 9 complaints

25th: 185 mi Median: 630 mi 75th: 10,675 mi

Where Are Complaints Coming From?

Top states by complaint count.

CA: 17 TX: 11 KY: 10 OH: 8 MA: 6 TN: 6 MO: 5 SC: 5 MD: 4 NY: 4

Chevrolet Silverado 2500 — Other Years

See how this model compares across different model years.

Year	Complaints	Median Mileage	Top Issue	Crashes
1997	74	101,000	Antilock/Traction Control/Electronic Limited Slip	6
1998	82	78,700	Antilock/Traction Control/Electronic Limited Slip	7
1999	95	99,000	Service Brakes, Hydraulic	3
2000	156	90,000	Service Brakes, Hydraulic	13
2001	379	75,000	Service Brakes	14
2002	408	84,712	Service Brakes	27
2003	558	81,000	Service Brakes	33
2004	430	75,000	Service Brakes	23
2005	337	63,000	Electrical System	19
2006	218	52,000	Service Brakes	15
2007	253	59,673	Air Bags	16
2008	225	56,000	Air Bags	6
2009	79	55,000	Air Bags	6
2010	27	92,000	Air Bags	0
2011	128	60,500	Air Bags	3
2012	69	70,000	Air Bags	2
2013	71	71,872	Unknown Or Other	0
2014	52	84,000	Fuel/Propulsion System	3
2015	243	34,200	Electrical System	10
2016	156	35,000	Steering	7
2017	69	28,044	Electrical System	2
2018	65	20,000	Engine	1
2019	98	9,000	Engine	4
2021	101	50,000	Power Train	3
2022	112	31,000	Electrical System	5
2023	53	35,000	Power Train	0
2024	191	7,000	Electrical System	2
2025	29	42,000	Power Train	2

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28