2020 Chevrolet Equinox: Reliability Data

Source: NHTSA — 425 complaints
425
Total Complaints
9,500mi
Median Mileage
SERVICE BRAKES
Top Issue
35
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

2,530 25th Percentile
9,500 Median Mileage
38,450 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

SERVICE BRAKES
82
ENGINE
69
FUEL/PROPULSION SYSTEM
46
UNKNOWN OR OTHER
37
ELECTRICAL SYSTEM
34
POWER TRAIN
32
VEHICLE SPEED CONTROL
12
SUSPENSION
10
STEERING
9
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
9

Severity Assessment

35
Crashes
9
Fires
19
Injuries
1
Deaths

Sample Complaint Reports

"VEHICLE COMPLETELY LOST ENGINE RESPONSE REACTION TO ACCELERATION PEDDLE FROM A YIELD TURN INTO MAIN ROAD. FROM THE YIELD, SLOW ROLLING LESS THAN 1 MILE PER HOUR, I STEPPED ON THE GAS PEDDLE TO MERGE INTO THE MAIN ROAD AND THE VEHICLE HAD ZERO RESPONSE FOR NEARLY 30 FEET. IF THERE WAS A CAR COMING ..."
"VEHICLE COMPLETELY LOST ENGINE RESPONSE REACTION TO ACCELERATION PEDDLE FROM A YIELD TURN INTO MAIN ROAD. FROM THE YIELD, SLOW ROLLING LESS THAN 1 MILE PER HOUR, I STEPPED ON THE GAS PEDDLE TO MERGE INTO THE MAIN ROAD AND THE VEHICLE HAD ZERO RESPONSE FOR NEARLY 30 FEET. IF THERE WAS A CAR COMING ..."
"MY 2020 EQUINOX HAS LESS THAN 500 MILES AND OVER THE WEEKEND, WHEN COMING TO A STOP AT A LIGHT, THE FORWARD COMPLETELY DISENGAGED AND WOULD NOT ALLOW US TO MOVE FORWARD. WE COULD ONLY GO REVERSE. WE HAD OUR 5 YEAR OLD GRANDSON WITH US AND THIS WAS TERRIFYING. IT COULD HAVE BEEN EVEN MORE DANGEROUS ..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28