2020 Cadillac Xt5: Reliability Data

29
Total Complaints
8,250mi
Median Mileage
STEERING
Top Issue
0
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

4,312 25th Percentile
8,250 Median Mileage
32,610 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

STEERING
6
POWER TRAIN
5
ENGINE
3
UNKNOWN OR OTHER
3
SERVICE BRAKES
2
EXTERIOR LIGHTING
1
VISIBILITY/WIPER
1
VEHICLE SPEED CONTROL
1
FUEL/PROPULSION SYSTEM
1
FORWARD COLLISION AVOIDANCE: WARNINGS
1

Severity Assessment

0
Crashes
0
Fires
0
Injuries
0
Deaths

Sample Complaint Reports

"DRIVING THE CAR NORMALLY AT NIGHT THE DASHBOARD LIGHTS WENT TO FULL INTENSITY WITHOUT DRIVER INPUT, AND WOULDN'T CHANGE. A FEW MINUTES LATER THE REAR WINDSHIELD WIPER STARTED OPERATING AND WOULDN'T STOP. TWENTY MINUTES LATER THE CAR FLASHED A NOTIFICATION THAT POWER STEERING ASSIST WAS NOT FUNCTIO..."
"DRIVING THE CAR NORMALLY AT NIGHT THE DASHBOARD LIGHTS WENT TO FULL INTENSITY WITHOUT DRIVER INPUT, AND WOULDN'T CHANGE. A FEW MINUTES LATER THE REAR WINDSHIELD WIPER STARTED OPERATING AND WOULDN'T STOP. TWENTY MINUTES LATER THE CAR FLASHED A NOTIFICATION THAT POWER STEERING ASSIST WAS NOT FUNCTIO..."
"DRIVING THE CAR NORMALLY AT NIGHT THE DASHBOARD LIGHTS WENT TO FULL INTENSITY WITHOUT DRIVER INPUT, AND WOULDN'T CHANGE. A FEW MINUTES LATER THE REAR WINDSHIELD WIPER STARTED OPERATING AND WOULDN'T STOP. TWENTY MINUTES LATER THE CAR FLASHED A NOTIFICATION THAT POWER STEERING ASSIST WAS NOT FUNCTIO..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

When Were Complaints Filed?

Number of complaints by the year the issue occurred.

When Does Each Component Fail?

Median mileage at complaint for top components.

POWER TRAIN 5 complaints
Median: 34,817 mi

Where Are Complaints Coming From?

Top states by complaint count.

MI: 5 CA: 5 FL: 4 UT: 3 TX: 2 NE: 2 CT: 2 VA: 1 CO: 1 PA: 1

Cadillac Xt5 — Other Years

See how this model compares across different model years.

YearComplaintsCrashes
201718110
2018884
2019444

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28