2020 Cadillac Ct5: Reliability Data

Source: NHTSA — 52 complaints
52
Total Complaints
624mi
Median Mileage
POWER TRAIN
Top Issue
4
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

405 25th Percentile
624 Median Mileage
65,000 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

POWER TRAIN
12
UNKNOWN OR OTHER
8
ELECTRICAL SYSTEM
8
ENGINE
7
STRUCTURE:BODY
3
WHEELS
2
VEHICLE SPEED CONTROL
2
STEERING
2
LANE DEPARTURE: ASSIST
1
LANE DEPARTURE: WARNING
1

Severity Assessment

4
Crashes
0
Fires
6
Injuries
0
Deaths

Sample Complaint Reports

"VEHICLE DISPLAYED SERVICE DRIVER ASSIST WARNING WHICH TRIGGERED CHECK ENGINE LIGHT. SERVICE BULLETIN ISSUED N202294740 TO UPDATE SOFTWARE. SOFTWARE UPDATED AND ON WAY HOME SERVICE DRIVER ASSIST WARNING CAME BACK ON. VEHICLE WAS IN MOTION ON THE HIGHWAY. *TR"
"WHEN THE VEHICLE IS TRAVELING OVER 50 MPH, AND TAKES SWEEPING TURNS / GRADUAL BENDS ON THE HIGHWAY, IT BECOMES APPARENT THAT TURNING RIGHT IS MUCH HARDER THAN TURNING LEFT. THE STEERING WHEEL IS MUCH STIFFER AND FEELS HEAVIER WHEN MAKING RIGHT TURNS AT SPEED, ALMOST LIKE IT'S PERMANENTLY STUCK IN SP..."
"WHEN THE VEHICLE IS TRAVELING OVER 50 MPH, AND TAKES SWEEPING TURNS / GRADUAL BENDS ON THE HIGHWAY, IT BECOMES APPARENT THAT TURNING RIGHT IS MUCH HARDER THAN TURNING LEFT. THE STEERING WHEEL IS MUCH STIFFER AND FEELS HEAVIER WHEN MAKING RIGHT TURNS AT SPEED, ALMOST LIKE IT'S PERMANENTLY STUCK IN SP..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28