2020 Buick Encore: Reliability Data

Source: NHTSA — 30 complaints
30
Total Complaints
9,500mi
Median Mileage
ENGINE
Top Issue
2
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

5,240 25th Percentile
9,500 Median Mileage
20,000 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

ENGINE
7
ELECTRICAL SYSTEM
4
POWER TRAIN
4
FUEL/PROPULSION SYSTEM
4
VEHICLE SPEED CONTROL
2
UNKNOWN OR OTHER
2
TIRES
1
LATCHES/LOCKS/LINKAGES:TRUNK LID:LATCH
1
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
1
AIR BAGS
1

Severity Assessment

2
Crashes
0
Fires
2
Injuries
0
Deaths

Sample Complaint Reports

"I WAS DRIVING ON THE INTERSTATE AND THE VEHICLE WAS IN CRUISE CONTROL. IT ACTED AS IT WAS ACCELERATING AND THEN THE CRUISE CONTROL QUIT AND I LOST SPEED. I REGAINED SPEED AND THEN IT LURCHED AGAIN; THE CRUISE CONTROL AGAIN WENT OFF. WHEN I APPLIED THE BRAKE TO PULL TO THE SIDE OF THE ROAD, THE ENGIN..."
"I WAS DRIVING ON THE INTERSTATE AND THE VEHICLE WAS IN CRUISE CONTROL. IT ACTED AS IT WAS ACCELERATING AND THEN THE CRUISE CONTROL QUIT AND I LOST SPEED. I REGAINED SPEED AND THEN IT LURCHED AGAIN; THE CRUISE CONTROL AGAIN WENT OFF. WHEN I APPLIED THE BRAKE TO PULL TO THE SIDE OF THE ROAD, THE ENGIN..."
"PURCHASED NEW BUICK ENCORE 2020 ON 05/22/2000. PREVIOUS VEHICLE WAS HONDA CIVIC. ENCORE NEVER SEEMED TO HAVE ENOUGH POWER & WOULD DOWNSHIFT. ON 10/19/20 THERE WAS AN ISSUE ACTION REQUESTED) DETECTED BY BUICK BUT I WAS NOT NOTIFIED. THEN ON 10/28/2020, WE WERE DIVING THE VEHICLE WHEN IT SEEMED TO LO..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28