2020 Bmw X5: Reliability Data

130
Total Complaints
48,000mi
Median Mileage
ELECTRICAL SYSTEM
Top Issue
6
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

33,000 25th Percentile
48,000 Median Mileage
65,327 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

ELECTRICAL SYSTEM
36
ENGINE
21
ENGINE AND ENGINE COOLING
14
UNKNOWN OR OTHER
12
POWER TRAIN
10
AIR BAGS
6
SERVICE BRAKES
5
STRUCTURE:BODY
4
EXTERIOR LIGHTING
4
SEAT BELTS
3

Severity Assessment

6
Crashes
12
Fires
4
Injuries
0
Deaths

Sample Complaint Reports

"MY VEHICLE HAS NOT BEEN INVOLVED IN ANY ACCIDENTS AS A FUNCTION OF THIS DESIGN FLAW. THE FOLLOWING OCCURS WHEN VEHICLE IS IN MOTION OR STATIONARY: DURING DAYTIME DRIVING, WHEN HEADLIGHTS ARE NOT TURNED ON, THE DIGITAL INSTRUMENT PANEL AND DIGITAL CONTROL PANEL DIM UNDESIRABLY, MAKING THEM DIFFICUL..."
"NAVIGATION DISPLAY AND RIGHT SIDE OF INSTRUMENT PANEL GO BLANK INTERMITTENTLY AND THEN RESET AND COME BACK ON AFTER ABOUT 10 SECONDS. DISPLAY GOES OFF DURING PERIODS OF DRIVING AND OR STATIONARY WITH VEHICLE ENGINE RUNNING. OCCURS DURING TIMES AT HIGHWAY SPEEDS AND CITY DRIVING. *TR"
"AIR CONDITIONING QUIT WORKING ON DAY 2 OF OWNERSHIP. DEALER SAYS THE COMPRESSOR NEEDS TO BE REPLACED AND THERE IS A LEAD TIME BETWEEN 2 WEEKS AND 2 MONTHS. AFTER PURCHASING A CAR THAT COST ABOUT $125,000 AND DRIVING IT ONE TIME, IT HAD TO BE SENT TO THE SHOP. SINCE IT IS SO HOT WHERE I LIVE, DRIV..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28