2020 Audi Q5: Reliability Data

Source: NHTSA — 33 complaints
33
Total Complaints
150mi
Median Mileage
ELECTRICAL SYSTEM
Top Issue
7
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

150 25th Percentile
150 Median Mileage
1,762 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

ELECTRICAL SYSTEM
6
UNKNOWN OR OTHER
5
ENGINE
4
SERVICE BRAKES
2
SEAT BELTS
2
STEERING
2
FORWARD COLLISION AVOIDANCE: WARNINGS
2
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
2
VEHICLE SPEED CONTROL
2
STRUCTURE:BODY
1

Severity Assessment

7
Crashes
1
Fires
5
Injuries
0
Deaths

Sample Complaint Reports

"ANY TIME MY APPLE CELL PHONE SE MODEL IS IN THE PASSENGER SEAT, THE SEAT BELT UNBUCKLED ALARM INTERMITTENTLY IS ACTIVATED ON THE DASH. I SEE THIS AS A SAFETY ISSUE PARTICULARLY IF A CHILD WAS IN THE BACK SEAT, SINCE IT COULD BE REALIZED AS A FALSE ALARM, BUT ACTUALLY BE A TRUE UNBUCKLING SOMEWHERE ..."
"OVERALL PROBLEM: AUDI Q5 2020 APPEARS TO HAVE A COMPUTER MALFUNCTION THAT INSTANTLY DISABLES ALL SYSTEMS. VEHICLE 'SHUT ITSELF OFF' AT A BRIEF STOP AND BECAME VERY DIFFICULT TO CONTROL, ROLLING INTO INTERSECTION. DETAILS: I STOPPED CAR AT RESIDENTIAL NEIGHBORHOOD STOP SIGN (BRIEF AND COM..."
"OVERALL PROBLEM: AUDI Q5 2020 APPEARS TO HAVE A COMPUTER MALFUNCTION THAT INSTANTLY DISABLES ALL SYSTEMS. VEHICLE 'SHUT ITSELF OFF' AT A BRIEF STOP AND BECAME VERY DIFFICULT TO CONTROL, ROLLING INTO INTERSECTION. DETAILS: I STOPPED CAR AT RESIDENTIAL NEIGHBORHOOD STOP SIGN (BRIEF AND COM..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28