2019 Volkswagen Jetta: Reliability Data

758
Total Complaints
4,900mi
Median Mileage
POWER TRAIN
Top Issue
36
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

300 25th Percentile
4,900 Median Mileage
14,500 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

POWER TRAIN
158
ENGINE
141
ELECTRICAL SYSTEM
135
UNKNOWN OR OTHER
93
SERVICE BRAKES
27
EXTERIOR LIGHTING
25
FUEL/PROPULSION SYSTEM
24
STRUCTURE:BODY
20
VEHICLE SPEED CONTROL
16
VISIBILITY/WIPER
16

Severity Assessment

36
Crashes
5
Fires
57
Injuries
0
Deaths

Sample Complaint Reports

"REAR TRUNK LID DOES NOT REMAIN OPEN RESULTING IN THE LID CRASHING DOWN ON MY HEAD WHEN I'M PUTTING STUFF IN THE TRUNK OR TAKING STUFF OUT OF THE TRUNK."
"THERE IS AN ISSUE WITH THE TORQUE CONVERTER IN THE 2019 JETTAS (AUTOMATIC). WHEN DRIVING IN LOW RPM'S, THERE IS A LOUD GRINDING SOUND COMING FROM THIS AREA. THIS AFFECTS DRIVE-ABILITY, AS YOU NEED TO DRIVE MORE AGGRESSIVELY TO ELIMINATE THE SOUND. THERE ALSO ARE MULTIPLE REPORTS OF TRANSMISSION FLUI..."
"THE CRUISE CONTROL DOES NOT DISENGAGE WHEN THE CLUTCH PEDAL IS TAPPED OR FULLY PRESSED. AS SOON AS THE CLUTCH IS RELEASED THE CAR RESUMES THE PREVIOUS SET SPEED. THIS BEHAVIOR WHICH IS INCONSISTENT WITH ANY STANDARD VEHICLE I HAVE EVER DRIVEN CREATES AN UNSAFE SITUATION IF THE CAR IS IN CRUISE, APPR..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28