2019 Toyota Prius: Reliability Data

Source: NHTSA — 51 complaints
51
Total Complaints
4,500mi
Median Mileage
SERVICE BRAKES
Top Issue
16
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

289 25th Percentile
4,500 Median Mileage
16,443 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

SERVICE BRAKES
9
UNKNOWN OR OTHER
7
ENGINE
5
AIR BAGS
4
VEHICLE SPEED CONTROL
3
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
3
ELECTRICAL SYSTEM
3
POWER TRAIN
2
TIRES
2
SERVICE BRAKES, AIR:DISC:ROTOR
1

Severity Assessment

16
Crashes
0
Fires
2
Injuries
0
Deaths

Sample Complaint Reports

"TOYOTA PRIUS 2019 CAN ONLY CHANGE ITS MAP MODE FREEWAY EXIT INSET WHILE DRIVING AT 55 MPH. I MUST TAKE MY EYES OFF THE ROAD TO FIND AND PRESS THE CORRECT BUTTONS ON THE NAVIGATION SCREEN. SEEMS TO BE A PROBLEM WITH ALL GENERATION 4 PRIUS'S. YOU CANNOT CHANGE IT WHEN PARKED. THE PICTURE SHOWS THE OPT..."
"BOUGHT A NEW 2019 PRIUS FROM GROSSINGER TOYOTA ON 9/13, WENT BACK TO THE DEALER ON 9/16 TO GET MY OLD CITY STICKER FROM MY OLD CAR (THIS NEW CAR ONLY HAD 61 MILES), THE NEW CAR BROKE WHILE I WAS THERE. THE ENTIRE DASHBOARD WENT OFF (BLINDERS CANNOT BE TURN ON. NO INDICATION OF SPEED, NO INDICATION O..."
"BOUGHT A NEW 2019 PRIUS FROM GROSSINGER TOYOTA ON 9/13, WENT BACK TO THE DEALER ON 9/16 TO GET MY OLD CITY STICKER FROM MY OLD CAR (THIS NEW CAR ONLY HAD 61 MILES), THE NEW CAR BROKE WHILE I WAS THERE. THE ENTIRE DASHBOARD WENT OFF (BLINDERS CANNOT BE TURN ON. NO INDICATION OF SPEED, NO INDICATION O..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28