2019 Toyota Highlander: Reliability Data

Source: NHTSA — 576 complaints
576
Total Complaints
10,000mi
Median Mileage
POWER TRAIN
Top Issue
38
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

4,100 25th Percentile
10,000 Median Mileage
22,847 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

POWER TRAIN
158
FUEL/PROPULSION SYSTEM
84
UNKNOWN OR OTHER
70
ENGINE
67
ELECTRICAL SYSTEM
55
FUEL SYSTEM, GASOLINE
17
SERVICE BRAKES
15
AIR BAGS
14
STRUCTURE:BODY
12
VEHICLE SPEED CONTROL
10

Severity Assessment

38
Crashes
1
Fires
28
Injuries
0
Deaths

Sample Complaint Reports

"WHILE DRIVING ABOUT 20MPH, I WAS REAR ENDED BY SOMEONE GOING 55+MPH. DURING THE ACCIDENT, MY DRIVERS SEAT RECLINED AND THE HEADREST BROKE. ONE POST BROKE IN HALF AND THE OTHER SIDE PULLED OUT OF THE SEAT"
"THE GPS SYSTEM DOES NOT PROVIDE VERBAL INSTRUCTIONS; ONLY VISUAL. THIS CAUSES THE DRIVER TO REMOVE HIS/HER EYES FROM THE ROAD AND LOOK FREQUENTLY AND MONITOR THE SCREEN. I HAVE VISITED THE DEALERSHIP NUMEROUS TIMES BUT THERE ARE UNABLE TO FIX THE ISSUE. THEY ACKNOWLEDGE THE ISSUE AND STATED THAT ..."
"THE VOICE COMMANDS FOR THE VEHICLE DO NOT WORK WHICH REQUIRES THE DRIVER TO LOOK AT THE NAVIGATION SCREEN OR SCROLL THROUGH THEIR PHONE BOOK RATHER THAN USING THE BLUETOOTH FEATURES. THIS IS VERY DISTRACTING AND ILLEGAL IN SOME STATES WHICH REQUIRE HANDS FREE PHONE."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28