2019 Tesla Model S: Reliability Data

Source: NHTSA — 69 complaints
69
Total Complaints
5,100mi
Median Mileage
SUSPENSION
Top Issue
10
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

2,730 25th Percentile
5,100 Median Mileage
21,649 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

SUSPENSION
8
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
8
SERVICE BRAKES
7
STEERING
4
UNKNOWN OR OTHER
4
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
4
POWER TRAIN
3
VEHICLE SPEED CONTROL
3
ELECTRICAL SYSTEM
3
FORWARD COLLISION AVOIDANCE: WARNINGS
3

Severity Assessment

10
Crashes
0
Fires
3
Injuries
0
Deaths

Sample Complaint Reports

"ON MORE THAN ONE OCCASION, WHEN DRIVING IN ENHANCED AUTO-PILOT AND ENGAGED AUTO LANE CHANGE, THE CAR STARTED CHANGING LANES, THEN ABRUPTLY SWERVED BACK INTO MY ORIGINAL LANE. I LOOKED BEHIND ME AND COAST WAS CLEAR. IT'S NOT AT ALL APPARENT WHY THE CAR ABORTS THE LANE CHANGE. I WAS DRIVING THE SPEE..."
"ELECTRICAL PROBLEM ASSOCIATED WITH SOFTWARE UPDATE 2019.28.2 320FBAO. DOWNLOADED UPDATE AND FOLLOWING UPDATE ONE COULD HEAR SOLENOIDS OPENING & CLOSING FOLLOWED BY LEFT DAY TIME RUNNING LIGHT ILLUMINATING FOLLOWED BY RIGHT. DID A SOFT AND HARD RESET AND FACTORY RESET TO NO AVAIL. TOOK CAR INTO SE..."
"ELECTRICAL PROBLEM ASSOCIATED WITH SOFTWARE UPDATE 2019.28.2 320FBAO. DOWNLOADED UPDATE AND FOLLOWING UPDATE ONE COULD HEAR SOLENOIDS OPENING & CLOSING FOLLOWED BY LEFT DAY TIME RUNNING LIGHT ILLUMINATING FOLLOWED BY RIGHT. DID A SOFT AND HARD RESET AND FACTORY RESET TO NO AVAIL. TOOK CAR INTO SE..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28