2019 Tesla Model 3: Reliability Data
Source: NHTSA — 997 complaints
997
Total Complaints
10,000mi
Median Mileage
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Top Issue
93
Crash Reports
When Do Complaints Happen?
Distribution of NHTSA complaints by vehicle mileage at time of report.
4,315
25th Percentile
10,000
Median Mileage
24,742
75th Percentile
What Fails?
Most reported component issues from NHTSA complaints.
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
122
ELECTRICAL SYSTEM
82
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
75
UNKNOWN OR OTHER
75
SUSPENSION
74
AIR BAGS
70
VEHICLE SPEED CONTROL
69
SERVICE BRAKES
58
LANE DEPARTURE: ASSIST
58
STEERING
51
Severity Assessment
93
Crashes
10
Fires
31
Injuries
10
Deaths
Sample Complaint Reports
"THREE TIMES WHEN DRIVING THE TESLA THE SCREEN STARTS FLASHING, THEN EITHER GOES BLACK OR FREEZES. THE TESLA'S SCREEN IS FOR NAVIGATION AND DRIVING SETTINGS. IT'S VERY SCARY TO DRIVE WITH A FROZEN SCREEN BECAUSE THE CAMERAS DON'T WORK: AND THE INTERACTION WITH THE FUNCTIONING OF THE CAR IS UNKNOWN. ..."
"HI, ACCORDING TO THE FOLLOWING ARTICLE: HTTPS://WWW.BUSINESSINSIDER.COM/TESLA-MODEL-S-CATCHES-FIRE-IN-SAN-FRANCISCO-GARAGE-2019-5 TESLA CEO ELON MUSK HAS SAID THE COMPANY'S VEHICLES ARE LESS LIKELY TO CATCH FIRE THAN GAS-POWERED ONES, BUT DATA FROM THE NATIONAL FIRE PROTECTION ASSOCIATION S..."
"I WAS STOPPED AT A RED LIGHT, SECOND IN LINE. MY CAR LUNGED BACKWARDS HITTING THE CAR BEHIND ME. I HAD DONE NOTHING TO MOVE THE VEHICLE. THERE WAS SLIGHT DAMAGE TO MY REAR END AND THEIR FRONT END. MY NECK DID WHIPLASH. THERE WAS AN INFANT IN THE BACKSEAT WHO WAS INJURED IN THE OTHER CAR. THE DRIV..."
Source: NHTSA ODI Complaints Database. Names and identifying details omitted.
Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.
Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.
Data through: 2026-03-28
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