2019 Ram Promaster: Reliability Data

Source: NHTSA — 70 complaints
70
Total Complaints
21,000mi
Median Mileage
POWER TRAIN
Top Issue
5
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

4,900 25th Percentile
21,000 Median Mileage
68,000 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

POWER TRAIN
21
ENGINE
9
UNKNOWN OR OTHER
7
ENGINE AND ENGINE COOLING
6
SERVICE BRAKES
5
ELECTRICAL SYSTEM
4
AIR BAGS
3
VISIBILITY/WIPER
2
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
2
STEERING
2

Severity Assessment

5
Crashes
0
Fires
0
Injuries
0
Deaths

Sample Complaint Reports

"THE DESIGN IN THE CAB AND PLACEMENT OF THE CUP HOLDERS CREATE A SAFETY HAZARD. THE CUP HOLDERS ARE RIGHT NEAR THE FLOOR CAUSING THE DRIVER TO REMOVE THEIR EYES FROM THE ROAD TO GET THEIR CUP, AND EVEN A SPLIT SECOND WITH YOUR EYES OFF THE ROAD COULD CAUSE AN ACCIDENT. THEY NEED TO RAISE THE CUP HOLD..."
"TL* THE CONTACT RENTED A 2019 RAM PROMASTER 1500. WHILE DRIVING APPROXIMATELY 25 MPH, BOTH THE DRIVER AND PASSENGER SIDE AIR BAGS ERRONEOUSLY DEPLOYED AFTER DRIVING OVER A BUMP IN THE ROAD. NO INJURIES WERE REPORTED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER AND LOCAL DEALER WERE..."
"VEHICLE ACCELERATES WHEN FOOT IS ON THE BRAKE AND OFF THE ACCELERATOR PEDAL. LIGHT COMES ON THAT SAYS 'SERVICE ' HILL HOLDER'"

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28