2019 Mercedes-Benz Sprinter 3500: Reliability Data

Source: NHTSA — 43 complaints
43
Total Complaints
9,550mi
Median Mileage
POWER TRAIN
Top Issue
5
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

5,628 25th Percentile
9,550 Median Mileage
14,000 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

POWER TRAIN
6
SERVICE BRAKES
5
ELECTRICAL SYSTEM
5
ENGINE
5
UNKNOWN OR OTHER
4
VEHICLE SPEED CONTROL
3
AIR BAGS
2
SEAT BELTS
2
ELECTRONIC STABILITY CONTROL (ESC)
1
STRUCTURE:BODY
1

Severity Assessment

5
Crashes
1
Fires
1
Injuries
0
Deaths

Sample Complaint Reports

"TL* THE CONTACT OWNS A 2019 MERCEDES-BENZ SPRINTER 3500. WHILE APPROACHING A STOP LIGHT AT 40 MPH WITH THE BRAKE PEDAL DEPRESSED, THE VEHICLE ACCELERATED WITHOUT WARNING AS IF THE ACCELERATOR PEDAL WERE DEPRESSED. THE CONTACT DEPRESSED THE BRAKE PEDAL HARDER TO STOP THE VEHICLE. IN ADDITION, THE AIR..."
"TL* THE CONTACT OWNS A 2019 MERCEDES-BENZ SPRINTER 3500. WHILE APPROACHING A STOP LIGHT AT 40 MPH WITH THE BRAKE PEDAL DEPRESSED, THE VEHICLE ACCELERATED WITHOUT WARNING AS IF THE ACCELERATOR PEDAL WERE DEPRESSED. THE CONTACT DEPRESSED THE BRAKE PEDAL HARDER TO STOP THE VEHICLE. IN ADDITION, THE AIR..."
"DRIVER AND PASSENGER SEAT BELT RETAINING BOLTS WERE LOOSE AND BECAME DETACHED FROM THE SUPPORT COLUMN. HAD TO MANUALLY REATTACH BOLTS."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28