"How reliable is the 2019 Mercedes-Benz Sprinter 2500?"

"Based on 94 NHTSA complaints, the 2019 Mercedes-Benz Sprinter 2500 has a median complaint mileage of 15000 miles. The most common issue is STEERING."

"What are common problems with the 2019 Mercedes-Benz Sprinter 2500?"

"The most frequently reported component in NHTSA complaints for the 2019 Mercedes-Benz Sprinter 2500 is STEERING, accounting for a significant portion of the 94 total complaints filed."

2019 Mercedes-Benz Sprinter 2500: Reliability Data

Source: NHTSA — 94 complaints

Total Complaints

15,000mi

Median Mileage

STEERING

Top Issue

Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

3,700 25th Percentile

15,000 Median Mileage

28,779 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

STEERING

POWER TRAIN

UNKNOWN OR OTHER

SERVICE BRAKES

ELECTRICAL SYSTEM

ENGINE

ELECTRONIC STABILITY CONTROL (ESC)

VEHICLE SPEED CONTROL

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

SEAT BELTS

Severity Assessment

Crashes

Fires

Injuries

Deaths

Sample Complaint Reports

"IT IS BRAND NEW VEHICLE AND WHILE DRIVING A STRANGE SOUND IS COMING FROM THE VEHICLE, I WENT BACK TO DEALER AND I WAS TOLD IT IS AN MANUFACTURING DEFECT ON DRIVER SHAFT AND BEARINGS. NO PARTS AVAILABLE SO FAR AND THEY REFUSE TO GIVE ANOTHER NEW VEHICLE, THEY ARE NOT ABLE TO PROVIDE LOAN VEHICLE EITH..."

"SRS FRONT LEFT WARNING LIGHT ON FOR AIRBAG AND SEATBELT"

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28