2019 Kia Soul: Reliability Data

Source: NHTSA — 180 complaints
180
Total Complaints
36,377mi
Median Mileage
ENGINE
Top Issue
20
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

20,000 25th Percentile
36,377 Median Mileage
80,000 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

ENGINE
77
UNKNOWN OR OTHER
18
AIR BAGS
14
FUEL/PROPULSION SYSTEM
11
ELECTRICAL SYSTEM
9
SEAT BELTS
6
POWER TRAIN
5
EXTERIOR LIGHTING
5
STEERING
5
SERVICE BRAKES
5

Severity Assessment

20
Crashes
9
Fires
20
Injuries
0
Deaths

Sample Complaint Reports

"THE KIA BACKUP CAMERA DOES NOT WORK PROPERLY WHEN ITS DARK. YOU CANNOT SEE ANYTHING YOU CANT DISTINGUISH A GARBAGE CAN FROM A PERSON. I WENT TO THE DEALER WITH THIS PROBLEM AND THEY SAID THIS THE WAY THEY ARE. I BELIEVE THIS PROBLEM IS A SAFETY ISSUE. I CHECKED OTHER KIA SOULS AND THEY HAD THE ..."
"WALL TRIANA HWY MADISON WAS BEING PAVED ON WEDNESDAY 2/27/19. THEY HAD SPRAYED SOME TYPE OF LIQUID TAR ON THE ROAD FOR PREPPING. MY CAR IS COVERED WITH THE BLACK SUBSTANCE AND I AM UNABLE TO GET IT OFF. IT HAS COVERED MY REAR WINDOW AND BACK OF CAR. IT IS ALSO ON MY SIDE DOOR PANELS AND UNDER MY VE..."
"WALL TRIANA HWY MADISON WAS BEING PAVED ON WEDNESDAY 2/27/19. THEY HAD SPRAYED SOME TYPE OF LIQUID TAR ON THE ROAD FOR PREPPING. MY CAR IS COVERED WITH THE BLACK SUBSTANCE AND I AM UNABLE TO GET IT OFF. IT HAS COVERED MY REAR WINDOW AND BACK OF CAR. IT IS ALSO ON MY SIDE DOOR PANELS AND UNDER MY VE..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28