2019 Kia Sorento: Reliability Data

588
Total Complaints
20,000mi
Median Mileage
ENGINE
Top Issue
20
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

7,000 25th Percentile
20,000 Median Mileage
69,500 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

ENGINE
138
UNKNOWN OR OTHER
103
ELECTRICAL SYSTEM
66
STRUCTURE:BODY
51
POWER TRAIN
47
FUEL/PROPULSION SYSTEM
21
EXTERIOR LIGHTING
18
VISIBILITY/WIPER
15
VEHICLE SPEED CONTROL
13
FORWARD COLLISION AVOIDANCE: WARNINGS
12

Severity Assessment

20
Crashes
28
Fires
25
Injuries
0
Deaths

Sample Complaint Reports

"AT NIGHT TIME WHEN THE VEHICLE HEAD LAMPS ARE ON, THERE ARE TWO TRIANGULAR SHAPED OBJECTS THAT ARE SHADOWED FROM PART OF THE HEAD LAMP HOUSING. THESE PROJECT INTO THE DISTANCE AND ARE AN OBSTRUCTION AND MAKE THE DRIVER DIZZY AND IT APPEARS AS THOUGH THERE IS SOMETHING AHEAD THAT YOU MAY HIT. THESE..."
"CAR HAS PROBLEM WHEN DRIVING IN ECONO MODE. WILL HESITATE WHEN GIVEN GAS IN MORNING AND AT TIMES WHEN PULLING OUT IN TRAFFIC. NOTE NEVER INFORMED ABOUT THE PROBLEM BEFORE LEASING OF CAR. TOLD BY SERVICE DEPARTMENT THAT IS THE WAY IT WAS DESIGNED. MAY CAUSE PROBLEMS FOR OTHER DRIVERS OR ACCIDENTS. N..."
"CAR HAS PROBLEM WHEN DRIVING IN ECONO MODE. WILL HESITATE WHEN GIVEN GAS IN MORNING AND AT TIMES WHEN PULLING OUT IN TRAFFIC. NOTE NEVER INFORMED ABOUT THE PROBLEM BEFORE LEASING OF CAR. TOLD BY SERVICE DEPARTMENT THAT IS THE WAY IT WAS DESIGNED. MAY CAUSE PROBLEMS FOR OTHER DRIVERS OR ACCIDENTS. N..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

When Were Complaints Filed?

Number of complaints by the year the issue occurred.

When Does Each Component Fail?

Median mileage at complaint for top components.

ENGINE 138 complaints
25th: 14,400 mi Median: 39,250 mi 75th: 92,500 mi
UNKNOWN OR OTHER 103 complaints
25th: 5,000 mi Median: 11,000 mi 75th: 11,070 mi
ELECTRICAL SYSTEM 66 complaints
25th: 9,166 mi Median: 18,000 mi 75th: 40,000 mi
POWER TRAIN 47 complaints
25th: 918 mi Median: 11,800 mi 75th: 20,048 mi

Where Are Complaints Coming From?

Top states by complaint count.

MI: 133 FL: 53 CA: 44 PA: 35 TX: 33 GA: 29 NC: 21 NY: 19 IL: 16 OH: 15

Who Files Complaints?

0.3%
Original Owners
99.7%
Second+ Owners

Kia Sorento — Other Years

See how this model compares across different model years.

YearComplaintsCrashes
200342013
200434115
200545731
200638218
200722420
200831719
2009792
2011206965
2012119432
2013128337
2014134834
201594533
2016157741
201798917
201831813
202017315
20212999
20222534
20231584
20244612
20259611

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28