2019 Jeep Cherokee: Reliability Data

2271
Total Complaints
17,000mi
Median Mileage
POWER TRAIN
Top Issue
65
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

3,300 25th Percentile
17,000 Median Mileage
45,000 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

POWER TRAIN
681
ENGINE
439
ELECTRICAL SYSTEM
326
UNKNOWN OR OTHER
244
STEERING
116
SERVICE BRAKES
96
VEHICLE SPEED CONTROL
80
AIR BAGS
40
FUEL/PROPULSION SYSTEM
38
ELECTRONIC STABILITY CONTROL (ESC)
27

Severity Assessment

65
Crashes
28
Fires
56
Injuries
0
Deaths

Sample Complaint Reports

"THE RADIO WILL SUDDENLY GO OUT AND MULTI-COLORED LINES WILL APPEAR ON THE LEFT SIDE OF THE SCREEN. SOMETIMES THE MUSIC WILL CONTINUE TO PLAY OTHER TIMES IT WILL NOT. IT SEEMS TO BE EFFECTING THE RUNNING LIGHTS ONLY ON ONE SIDE. THE TIME FRAME WHEN IT GOES OUT AND COMES BACK ON VARIES, ANYWHERE FR..."
"ENGINE SHUTS OFF ITSELF WHILE DRIVING AT 40MPH IN 3 DIFFERENT OCCASIONS . ALL ISSUES IN THIS CAR START WITH THE RADIO RESETING ITSELF TO ANTITHEFT/ENGINEER MODE OR SHUTTING OFF *TT"
"VEHICLE LOCKED UP AFTER STEPPING ON BRAKE AT STOP LIGHT. DASH LIGHTS STARTED BLINKING OFF AND ON."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

When Were Complaints Filed?

Number of complaints by the year the issue occurred.

When Does Each Component Fail?

Median mileage at complaint for top components.

POWER TRAIN 681 complaints
25th: 8,350 mi Median: 42,942 mi 75th: 79,876 mi
ENGINE 439 complaints
25th: 3,275 mi Median: 14,220 mi 75th: 35,838 mi
ELECTRICAL SYSTEM 326 complaints
25th: 2,000 mi Median: 11,000 mi 75th: 31,000 mi
UNKNOWN OR OTHER 244 complaints
25th: 1,000 mi Median: 6,500 mi 75th: 23,000 mi
STEERING 116 complaints
25th: 4,800 mi Median: 11,691 mi 75th: 30,500 mi

Where Are Complaints Coming From?

Top states by complaint count.

TX: 178 PA: 148 FL: 136 NY: 128 CA: 122 IL: 97 OH: 93 GA: 86 MI: 83 NC: 73

Who Files Complaints?

1.8%
Original Owners
98.2%
Second+ Owners

Jeep Cherokee — Other Years

See how this model compares across different model years.

YearComplaintsCrashes
199036818
199129714
199217521
199357160
199461868
1995732110
199658472
199749660
199855342
199951649
200050632
200132933
2014393297
2015262980
2016201352
2017188641
201896418
202031511
202117316
2022602

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28