"How reliable is the 2019 Ford Flex?"

"Based on 238 NHTSA complaints, the 2019 Ford Flex has a median complaint mileage of 49000 miles. The most common issue is BACK OVER PREVENTION."

"What are common problems with the 2019 Ford Flex?"

"The most frequently reported component in NHTSA complaints for the 2019 Ford Flex is BACK OVER PREVENTION, accounting for a significant portion of the 238 total complaints filed."

2019 Ford Flex: Reliability Data

Source: NHTSA — 238 complaints

238

Total Complaints

49,000mi

Median Mileage

BACK OVER PREVENTION

Top Issue

Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

34,419 25th Percentile

49,000 Median Mileage

74,937 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

BACK OVER PREVENTION

UNKNOWN OR OTHER

STRUCTURE

ELECTRICAL SYSTEM

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

STRUCTURE:BODY

BACK OVER PREVENTION: WARNINGS

VISIBILITY/WIPER

BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING

SUSPENSION

Severity Assessment

Crashes

Fires

Injuries

Deaths

Sample Complaint Reports

"TAKATA WE HAVE HAD THE FLEX IN % TIMES TO HAVE THE TIRES BALANCED FORD SAID THAT IT IS IN THEIR SPECIFICATION BUT THE WE CAN FEEL THE UNBALANCE IN THE STEERING WHEEL TOOK TO INDEPENDENT DEALER AND HE SAID ONE OF THE RIM WAS OUT OF BALANCE AND THE TIRES WERE OFF BALANCE TOO WE ARE AFRAID THI..."

"OCCASIONALLY WHEN I AM TURNING LEFT OR RIGHT THERE IS A CLUNKING NOISE UNDER THE FRONT END OF MY CAR. I TYPICALLY BACK INTO A PARKING SPACE AND WHEN I AM LINING UP MY CAR TO BACK IN IS MOSTLY WHEN THE NOISE OCCURS. IT IS A LOUD SOUND THAT ALMOST SOUNDS LIKE A POPPING OR SNAPPING. IT DOES NOT MATTE..."

"WHILE THE FLEX WAS PARKED IN OUR DRIVEWAY, THE GLASS IN THE REAR HATCH BLEW OUT. IT OCCURRED AROUND 5:00P. THE TEMPERATURE WAS IN THE 70'S ALL DAY. NO ONE DROVE, WENT INTO THE FLEX, OR OPENED THE HATCH THAT DAY. AT 4:30P THE GLASS WAS STILL INTACT. AT 5:00P THE HATCH GLASS WAS SEEN ON THE GROUND AND..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28