2019 Dodge Journey: Reliability Data

116
Total Complaints
29,000mi
Median Mileage
UNKNOWN OR OTHER
Top Issue
11
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

10,000 25th Percentile
29,000 Median Mileage
75,450 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

UNKNOWN OR OTHER
24
ELECTRICAL SYSTEM
19
BACK OVER PREVENTION
11
ENGINE
9
AIR BAGS
7
POWER TRAIN
6
EXTERIOR LIGHTING
6
SERVICE BRAKES
5
SEATS
4
SEAT BELTS
4

Severity Assessment

11
Crashes
0
Fires
5
Injuries
0
Deaths

Sample Complaint Reports

"THE VEHICLE'S CHECK ENGINE, THE ESC, AND THE ELECTRONIC THROTTLE CONTROL WARNING LIGHT, WOULD ALL COME ON AND THE VEHICLE WOULD BOG DOWN AND NOT BE ABLE TO GO ABOVE 40 MPH. THIS HAS HAPPENED 5 TIMES NOW, IT IS BACK AT DEMPSEY DODGE DEALERSHIP FOR THE 4TH TIME. NO ANSWERS HAVE BEEN FOUND AND CHRYSLER..."
"THE VEHICLE'S CHECK ENGINE, THE ESC, AND THE ELECTRONIC THROTTLE CONTROL WARNING LIGHT, WOULD ALL COME ON AND THE VEHICLE WOULD BOG DOWN AND NOT BE ABLE TO GO ABOVE 40 MPH. THIS HAS HAPPENED 5 TIMES NOW, IT IS BACK AT DEMPSEY DODGE DEALERSHIP FOR THE 4TH TIME. NO ANSWERS HAVE BEEN FOUND AND CHRYSLER..."
"THE VEHICLE'S CHECK ENGINE, THE ESC, AND THE ELECTRONIC THROTTLE CONTROL WARNING LIGHT, WOULD ALL COME ON AND THE VEHICLE WOULD BOG DOWN AND NOT BE ABLE TO GO ABOVE 40 MPH. THIS HAS HAPPENED 5 TIMES NOW, IT IS BACK AT DEMPSEY DODGE DEALERSHIP FOR THE 4TH TIME. NO ANSWERS HAVE BEEN FOUND AND CHRYSLER..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

When Were Complaints Filed?

Number of complaints by the year the issue occurred.

When Does Each Component Fail?

Median mileage at complaint for top components.

BACK OVER PREVENTION 11 complaints
25th: 78,246 mi Median: 91,500 mi 75th: 112,975 mi
ENGINE 9 complaints
25th: 22,187 mi Median: 38,000 mi 75th: 54,400 mi

Where Are Complaints Coming From?

Top states by complaint count.

TX: 14 IL: 12 MO: 9 FL: 8 PA: 7 MI: 7 NY: 7 NC: 5 MD: 5 CA: 4

Who Files Complaints?

2.6%
Original Owners
97.4%
Second+ Owners

Dodge Journey — Other Years

See how this model compares across different model years.

YearComplaintsCrashes
2009208871
2010147327
201125211
201262134
201350131
201463550
201585950
201659834
201730816
201832811
2020742

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28