2019 Chrysler Pacifica Plug-In Hybrid: Reliability Data

Source: NHTSA — 83 complaints
83
Total Complaints
8,088mi
Median Mileage
ELECTRICAL SYSTEM
Top Issue
0
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

730 25th Percentile
8,088 Median Mileage
27,000 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

ELECTRICAL SYSTEM
21
POWER TRAIN
15
UNKNOWN OR OTHER
14
ENGINE
13
HYBRID PROPULSION SYSTEM
5
FUEL/PROPULSION SYSTEM
4
VEHICLE SPEED CONTROL
3
STEERING
3
ELECTRONIC STABILITY CONTROL (ESC)
1
SERVICE BRAKES
1

Severity Assessment

0
Crashes
0
Fires
0
Injuries
0
Deaths

Sample Complaint Reports

"SMOKE AND FOUL ROTTEN EGG SMELL COMING FROM DRIVER REAR QUARTER PANEL WHERE BATTERY SITS. FIRE DEPARTMENT CAME OUT AND REMOVED PANELING AND BATTERY WAS FOUND TO BE EXTREMELY OVERHEATED. VEHICLE WAS PLUGGED IN CHARGING WHEN THIS COURTED IN OUR GARAGE. I IMMEDIATELY UNPLUGGED IT AND CALLED 911"
"SMOKE AND FOUL ROTTEN EGG SMELL COMING FROM DRIVER REAR QUARTER PANEL WHERE BATTERY SITS. FIRE DEPARTMENT CAME OUT AND REMOVED PANELING AND BATTERY WAS FOUND TO BE EXTREMELY OVERHEATED. VEHICLE WAS PLUGGED IN CHARGING WHEN THIS COURTED IN OUR GARAGE. I IMMEDIATELY UNPLUGGED IT AND CALLED 911"
"SMOKE AND FOUL ROTTEN EGG SMELL COMING FROM DRIVER REAR QUARTER PANEL WHERE BATTERY SITS. FIRE DEPARTMENT CAME OUT AND REMOVED PANELING AND BATTERY WAS FOUND TO BE EXTREMELY OVERHEATED. VEHICLE WAS PLUGGED IN CHARGING WHEN THIS COURTED IN OUR GARAGE. I IMMEDIATELY UNPLUGGED IT AND CALLED 911"

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28