"How reliable is the 2019 Chevrolet Impala?"

"Based on 39 NHTSA complaints, the 2019 Chevrolet Impala has a median complaint mileage of 38487 miles. The most common issue is ELECTRICAL SYSTEM."

"What are common problems with the 2019 Chevrolet Impala?"

"The most frequently reported component in NHTSA complaints for the 2019 Chevrolet Impala is ELECTRICAL SYSTEM, accounting for a significant portion of the 39 total complaints filed."

2019 Chevrolet Impala: Reliability Data

Source: NHTSA — 39 complaints

Total Complaints

38,487mi

Median Mileage

ELECTRICAL SYSTEM

Top Issue

Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

24,247 25th Percentile

38,487 Median Mileage

85,000 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

ELECTRICAL SYSTEM

POWER TRAIN

AIR BAGS

UNKNOWN OR OTHER

STEERING

SUSPENSION

SERVICE BRAKES

LANE DEPARTURE: BLIND SPOT DETECTION

ENGINE

FUEL/PROPULSION SYSTEM

Severity Assessment

Crashes

Fires

Injuries

Deaths

Sample Complaint Reports

"TL* THE CONTACT RENTED A 2019 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH TO SWITCH LANES TO THE RIGHT LANE, ANOTHER DRIVER IN THE LEFT LANE CRASHED INTO THE CONTACTS VEHICLE. THE CONTACT MANEUVERED THE OTHER WAY HOWEVER THE OTHER VEHICLE HIT THE VEHICLE AGAIN WHICH ..."

"2019 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO HORN ASSEMBLY PROBLEM. CONSUMER STATED THAT HORN DOES NOT SOUND WHEN PRESSING HORN ICONS ON STEERING WHEELS. *LD THE CONSUMER STATED THE ONLY WAY TO ACTIVATE THE HORN IS TO PRESS THE NEAR THE AIRBAG SYMBOL WHICH IS INCONSISTENT WITH THE OWNER'S..."

"THE CAR WAS 2 MONTHS OLD WITH 2800 MILES AND IT BEGAN SMOKING AFTER DRIVING 20 MINUTES ON THE HIGHWAY,WHEN AN ODOR BEGAN, STABILITRAC LIGHT CAME ON, POWER-STEERING FAILURE LIGHT CAME ON AND STEERING BECAME DIFFICULT, AND ENGINE BURST INTO FLAMES AND CONTINUED TO BURN AND MELT"

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

When Were Complaints Filed?

Number of complaints by the year the issue occurred.

When Does Each Component Fail?

Median mileage at complaint for top components.

ELECTRICAL SYSTEM 8 complaints

25th: 9,494 mi Median: 35,700 mi 75th: 67,500 mi

AIR BAGS 4 complaints

Median: 29,000 mi

Where Are Complaints Coming From?

Top states by complaint count.

TX: 6 NY: 6 MO: 4 CA: 3 MN: 3 PA: 3 IA: 3 NM: 3 GA: 2 MD: 2

Chevrolet Impala — Other Years

See how this model compares across different model years.

Year	Complaints	Median Mileage	Top Issue	Crashes
1995	64	-	TIRES	1
1996	120	55,000	STEERING:HYDRAULIC POWER ASSIST SYSTEM	2
2000	1128	92,000	ELECTRICAL SYSTEM	73
2001	957	80,000	ELECTRICAL SYSTEM	55
2002	1076	79,542	ELECTRICAL SYSTEM	51
2003	935	88,000	ELECTRICAL SYSTEM	44
2004	1375	70,000	ELECTRICAL SYSTEM	80
2005	808	81,289	ELECTRICAL SYSTEM	62
2006	803	77,000	ELECTRICAL SYSTEM	91
2007	930	60,400	ELECTRICAL SYSTEM	80
2008	1203	75,000	ELECTRICAL SYSTEM	80
2009	1365	80,000	AIR BAGS	89
2010	737	75,000	ELECTRICAL SYSTEM	30
2011	844	65,000	ELECTRONIC STABILITY CONTROL (ESC)	39
2012	422	55,000	ELECTRICAL SYSTEM	40
2013	466	55,000	ELECTRONIC STABILITY CONTROL (ESC)	31
2014	1016	64,000	ELECTRICAL SYSTEM	31
2015	429	60,000	ELECTRICAL SYSTEM	13
2016	173	49,141	ELECTRICAL SYSTEM	15
2017	135	44,000	UNKNOWN OR OTHER	6
2018	86	45,365	UNKNOWN OR OTHER	7
2020	23	-	UNKNOWN OR OTHER	2

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28