2018 Volkswagen Jetta: Reliability Data

Source: NHTSA — 34 complaints
34
Total Complaints
32,000mi
Median Mileage
UNKNOWN OR OTHER
Top Issue
2
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

20,200 25th Percentile
32,000 Median Mileage
40,700 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

UNKNOWN OR OTHER
8
AIR BAGS
6
POWER TRAIN
4
FUEL/PROPULSION SYSTEM
4
ELECTRICAL SYSTEM
3
ENGINE
2
SEAT BELTS
1
TIRES:BEAD
1
SERVICE BRAKES
1
TIRES:SIDEWALL
1

Severity Assessment

2
Crashes
0
Fires
0
Injuries
0
Deaths

Sample Complaint Reports

"SOMETIMES I LEAVE MY CELL PHONE ON THE PASSENGER SEAT AND THE WARNING BELL CHIMES. IF I REMOVE MY CELL PHONE FROM THE PASSENGER SEAT, THE WARNING STOPS OR IF I DO LOCK THE SEATBELT, IT WILL ALSO STOP THE WARNING. IT SEEMS LIKE THE PART THAT CHECKS IF A PASSENGER IS SITTING IN THE SEAT IS MALFUNCTION..."
"SOMETIMES I LEAVE MY CELL PHONE ON THE PASSENGER SEAT AND THE WARNING BELL CHIMES. IF I REMOVE MY CELL PHONE FROM THE PASSENGER SEAT, THE WARNING STOPS OR IF I DO LOCK THE SEATBELT, IT WILL ALSO STOP THE WARNING. IT SEEMS LIKE THE PART THAT CHECKS IF A PASSENGER IS SITTING IN THE SEAT IS MALFUNCTION..."
"THE BACKUP CAMERA INTERMITTENTLY FAILS TO WORK ALONG WITH THE OTHER FUNCTIONS(E.G., RADIO) OF THE INFORMATION SCREEN. A LOCAL DEALERSHIP "REBOOTED" THE INFO SYSTEM BUT THE PROBLEM HAS RECURRED."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28