2018 Volkswagen Atlas: Reliability Data

645
Total Complaints
16,700mi
Median Mileage
Electrical System
Top Issue
8
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

4,500 25th Percentile
16,700 Median Mileage
30,000 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

Electrical System
108
Air Bags
98
Engine
95
Service Brakes
74
Unknown Or Other
70
Fuel/Propulsion System
29
Steering
22
Automatic Emergency Braking
17
Seats
15
Power Train
14

Severity Assessment

8
Crashes
0
Fires
24
Injuries
0
Deaths

Sample Complaint Reports

"THE FIREWALL WAS BROKEN DURING A REPAIR TO THE AIR CONDITIONING SYSTEM BY THE DEALERSHIP IN SEPTEMBER 2017. WE WERE NEVER INFORMED ABOUT THE FIREWALL BEING BROKEN DURING THE REPAIR. WE WERE ONLY INFORMED WHEN WE TOOK IT TO ANOTHER DEALERSHIP FOR ANOTHER REPAIR IN NOVEMBER 2017. VOLKSWAGEN KNOWINGLY ..."
"THE IGNITION SWITCH, IF PRESSED, WILL TURN OFF THE ENGINE WHILE THE CAR IS IN MOTION. THE IGNITION SWITCH IS NEXT TO THE SHIFT GEAR AND MAY BE ACCIDENTALLY PRESSED, CAUSING THE CAR TO STOP WHILE IN MOTION. THIS IS A SAFETY RISK WHICH MAY CAUSE INJURY OR DEATH."
"I CAME TO A FULL STOP AS I WAS ABOUT TO EXIT A DRIVEWAY. SINCE THERE WERE NO VEHICLES APPROACHING FROM EITHER DIRECTION AND THERE WERE NO OBSTACLES IN FRONT OF ME, I STATED TO PULL OUT OF THE DRIVEWAY WHEN THE AUTONOMOUS EMERGENCY BRAKING SYSTEM SUDDENLY AND ABRUPTLY STOPPED MY VEHICLE WITH NO JUST..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

When Were Complaints Filed?

Number of complaints by the year the issue occurred.

When Does Each Component Fail?

Median mileage at complaint for top components.

Electrical System 108 complaints
25th: 10,250 mi Median: 18,737 mi 75th: 29,750 mi
Air Bags 98 complaints
25th: 15,741 mi Median: 45,000 mi 75th: 65,700 mi
Engine 95 complaints
25th: 7,650 mi Median: 18,475 mi 75th: 29,916 mi
Service Brakes 74 complaints
25th: 4,273 mi Median: 13,039 mi 75th: 30,000 mi
Unknown Or Other 70 complaints
25th: 2,150 mi Median: 8,800 mi 75th: 25,000 mi

Where Are Complaints Coming From?

Top states by complaint count.

CA: 94 TX: 55 FL: 54 VA: 30 NY: 27 GA: 27 IL: 26 IN: 21 WA: 21 NC: 19

Who Files Complaints?

0.9%
Original Owners
99.1%
Second+ Owners

Volkswagen Atlas — Other Years

See how this model compares across different model years.

YearComplaintsCrashes
201966511
2020490
202167010
20222505
20231496
202421612
2025473

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28