2018 Toyota Prius: Reliability Data

Source: NHTSA — 44 complaints
44
Total Complaints
8,600mi
Median Mileage
UNKNOWN OR OTHER
Top Issue
8
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

3,750 25th Percentile
8,600 Median Mileage
27,750 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

UNKNOWN OR OTHER
5
VISIBILITY/WIPER
5
EXTERIOR LIGHTING
5
VEHICLE SPEED CONTROL
4
STRUCTURE:BODY
3
SERVICE BRAKES
3
AIR BAGS
3
POWER TRAIN
2
ENGINE
2
SEATS
2

Severity Assessment

8
Crashes
0
Fires
2
Injuries
0
Deaths

Sample Complaint Reports

"THE GEAR WOULD SHIFT EITHER FROM 'DRIVE TO NEUTRAL' OR 'REVERSE TO NEUTRAL' THIS HAPPENED MORE THAN 10 TIMES WHEN I HAD MY SISTER, MOTHER, AND FATHER IN THE CAR. 1) IT HAPPENED WHEN I WAS PULLING OUT OF THE GARAGE (ABOUT 20 DEGREE ANGEL) GOING UP THE HILL. I WENT TO PICK THEM UP, ALL 3 PF THEM WEN..."
"THE GEAR WOULD SHIFT EITHER FROM 'DRIVE TO NEUTRAL' OR 'REVERSE TO NEUTRAL' THIS HAPPENED MORE THAN 10 TIMES WHEN I HAD MY SISTER, MOTHER, AND FATHER IN THE CAR. 1) IT HAPPENED WHEN I WAS PULLING OUT OF THE GARAGE (ABOUT 20 DEGREE ANGEL) GOING UP THE HILL. I WENT TO PICK THEM UP, ALL 3 PF THEM WEN..."
"WHEN USING IPHONE WITH BLUETOOTH RANDOM SONGS PLAY WHILE DIRECTIONAL NAVIGATION PROMPTS PLAY (SEE HTTP://OSXDAILY.COM/2017/07/29/STOP-AUTOPLAYING-MUSIC-IPHONE-CAR-BLUETOOTH/). THIS CREATES DRIVER DISTRACTION. THE PROBLEM IS MORE-SO WITH APPLE IOS RATHER THAN THE PRIUS IN PARTICULAR."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28