2018 Toyota Highlander: Reliability Data

Source: NHTSA — 328 complaints
328
Total Complaints
15,163mi
Median Mileage
SERVICE BRAKES
Top Issue
38
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

6,327 25th Percentile
15,163 Median Mileage
36,000 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

SERVICE BRAKES
53
POWER TRAIN
50
UNKNOWN OR OTHER
39
ENGINE
31
ELECTRICAL SYSTEM
24
FUEL/PROPULSION SYSTEM
20
AIR BAGS
18
FUEL SYSTEM, GASOLINE
12
STRUCTURE:BODY
10
STEERING
9

Severity Assessment

38
Crashes
1
Fires
36
Injuries
0
Deaths

Sample Complaint Reports

"I WAS TRAVELING ON HIGHWAY 78 BY STONE MOUNTAIN AND HEARD A LOUD BANG. THE CAR BEHIND ME SIGNALED TO ME TO STOP. HE SAID SOMETHING FLEW OFF MY CAR AND HIT HIS WINDSHIELD. I COULD NOT IMMEDIATELY FIGURE OUT WHAT HAD HAPPENED. I DECIDED TO LOOK AT THE SUNROOF AND DISCOVERED THAT IT HAD SHATTERED. THIS..."
"PCS (PRE COLLISION SYSTEM) AND PEDESTRIAN DETECTION SYSTEM DO NOT FUNCTION AS ADVERTISED BY THE MANUFACTURE AND ASSURED BY THE DEALER. THERE IS NO INDICATION OR ANY EVIDENCE THAT SUCH A SYSTEM EXISTS IN THE CAR. THEREFORE, IT GIVES YOU A FALSE SENSE OF SECURITY."
"TOOK MY 2018 HIGHLANDER TO HAVE THE 5000 MILE SERVICE DONE. UPON ENTERING THE SERVICE DEPARTMENT I SPOKE WITH ONE OF THE CERTIFIED TECHNICIANS. I TOLD HIM MY VEHICLES IS PULLING TO THE LEFT. THEY THEN DID A ALIGNMENT AND TIRE ROTATION. AFTER LEAVING MIKE WOOD TOYOTA OF UNIONTOWN I NOTICED THAT MY VE..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28