2018 Tesla Model X: Reliability Data

Source: NHTSA — 293 complaints
293
Total Complaints
10,400mi
Median Mileage
UNKNOWN OR OTHER
Top Issue
55
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

1,500 25th Percentile
10,400 Median Mileage
26,000 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

UNKNOWN OR OTHER
39
SUSPENSION
37
ELECTRICAL SYSTEM
28
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
19
STEERING
18
VEHICLE SPEED CONTROL
18
STRUCTURE:BODY
16
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
16
SERVICE BRAKES
13
POWER TRAIN
11

Severity Assessment

55
Crashes
4
Fires
23
Injuries
0
Deaths

Sample Complaint Reports

"TL* THE CONTACT OWNS A 2018 TESLA MODEL X. WHILE PULLING INTO A PARKING SPACE, THE BRAKE PEDAL WAS DEPRESSED BUT THE VEHICLE INADVERTENTLY ACCELERATED OVER A CURB BEFORE CRASHING INTO A CEMENT LIGHT POLE. THE FRONT END OF THE VEHICLE WAS SEVERELY DAMAGED, AND THE AIR BAGS DID NOT DEPLOY. THE DRIVER ..."
"TL* THE CONTACT OWNS A 2018 TESLA MODEL X. WHILE PULLING INTO A PARKING SPACE, THE BRAKE PEDAL WAS DEPRESSED BUT THE VEHICLE INADVERTENTLY ACCELERATED OVER A CURB BEFORE CRASHING INTO A CEMENT LIGHT POLE. THE FRONT END OF THE VEHICLE WAS SEVERELY DAMAGED, AND THE AIR BAGS DID NOT DEPLOY. THE DRIVER ..."
"TL* THE CONTACT OWNS A 2018 TESLA MODEL X. WHILE PULLING INTO A PARKING SPACE, THE BRAKE PEDAL WAS DEPRESSED BUT THE VEHICLE INADVERTENTLY ACCELERATED OVER A CURB BEFORE CRASHING INTO A CEMENT LIGHT POLE. THE FRONT END OF THE VEHICLE WAS SEVERELY DAMAGED, AND THE AIR BAGS DID NOT DEPLOY. THE DRIVER ..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28