2018 Subaru Crosstrek: Reliability Data

Source: NHTSA — 251 complaints
251
Total Complaints
18,000mi
Median Mileage
VISIBILITY/WIPER
Top Issue
16
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

4,375 25th Percentile
18,000 Median Mileage
35,000 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

VISIBILITY/WIPER
64
UNKNOWN OR OTHER
40
ENGINE
31
ELECTRICAL SYSTEM
29
POWER TRAIN
14
VEHICLE SPEED CONTROL
13
STRUCTURE:BODY
9
VISIBILITY:WINDSHIELD
7
STEERING
6
EXTERIOR LIGHTING
5

Severity Assessment

16
Crashes
1
Fires
0
Injuries
0
Deaths

Sample Complaint Reports

"PURCHASED NEW 2018 CROSSTREK WITH HARMAN KARDON PREMIUM AUDIO SYSTEM. AFTER ONE WEEK THERE WAS A CONSTANT STATIC BUZZ COMING FROM THE DOOR SPEAKER ON THE PASSENGER-SIDE, EVEN WHEN THE AUDIO SYSTEM WAS TURNED OFF. DEALER SAYS THAT THEY NEED TO REPLACE THE AMPLIFIER."
"UPON STARTING THE CAR, THE RADIO BLARES AFTER A FEW SECONDS, WHEN BACKING UP, FOR INSTANCE, REGARDLESS OF WHETHER IT HAS BEEN TURNED OFF. ACCORDING TO SUBARU, THAT'S THE WAY IT'S DESIGNED. I THINK ITS A SAFETY HAZARD, AS THE FIRST MOMENTS WHEN DRIVING CAN REQUIRE SPECIAL ATTENTION (WHEN BACKING UP..."
"THE CAR BATTERY WAS DEAD AND RECHARGED BY SUBARU ROADSIDE ASSIST. WE RAN THECARFOR 40 MINUTES. THE FOLLOWING DAY THE CAR BATTERY WAS DEAD AGAIN. WE CALLED THE RYE DEALERSHIP WHERE WE PURCHASED THE CAR AND HAD IT TOWED THERE. THE PERSON WHO CHARGED THE BATTERY THE FIRST TIME TOLD US THAT SUBARU'..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28