2018 Ram Promaster: Reliability Data

Source: NHTSA — 51 complaints
51
Total Complaints
15,000mi
Median Mileage
ENGINE
Top Issue
5
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

400 25th Percentile
15,000 Median Mileage
38,360 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

ENGINE
10
ELECTRICAL SYSTEM
8
UNKNOWN OR OTHER
6
POWER TRAIN
5
VISIBILITY/WIPER
4
SERVICE BRAKES
3
STRUCTURE:BODY
2
STEERING
2
TIRES
2
EXTERIOR LIGHTING
1

Severity Assessment

5
Crashes
0
Fires
0
Injuries
0
Deaths

Sample Complaint Reports

"WE HAVE DODGE VAN 1500 2018. THERE IS MANUFACTURER DEFECT BODY IS CRACKING AND RESCUING MY DRIVERS. DOOR HINGES ARE CRACKING VERY RESKY DOOR MIGHT FLY AWAY"
"THERE ARE TWO VISIBILITY ISSUES THAT CREATE A SAFETY HAZARD. FIRST, THE WINDSHIELD DOES NOT EXTEND HIGH ENOUGH TO GIVE A SUFFICIENT VIEW OF THE ROAD. A DRIVER OF AVERAGE HEIGHT HAS TO BEND FORWARD SEE THE WHOLE ROAD. OVERHEAD TRAFFIC LIGHTS ARE IMPOSSIBLE TO SEE WHEN SITTING IN AN UPRIGHT POSITI..."
"THE WINDSHIELD DESIGN PRESENTS A SAFETY HAZARD. THE WINDSHIELD IS TOO LOW TO ALLOW THE DRIVER TO SEE OVERHEAD TRAFFIC LIGHTS. DODGE HAS TOLD ME TO LOWER THE SEAT TO IMPROVE VISIBILITY, BUT ON MY MODEL THERE IS NO ADJUSTMENT. IT MIGHT BE POSSIBLE TO MAKE THIS ADJUSTMENT ON OTHER MODELS, BUT NOT MIN..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28