2018 Ram 5500: Reliability Data

Source: NHTSA — 41 complaints
41
Total Complaints
65,000mi
Median Mileage
SERVICE BRAKES
Top Issue
1
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

23,402 25th Percentile
65,000 Median Mileage
92,685 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

SERVICE BRAKES
9
SERVICE BRAKES, HYDRAULIC
8
WHEELS
4
POWER TRAIN
3
VEHICLE SPEED CONTROL
3
ELECTRICAL SYSTEM
2
STEERING
2
UNKNOWN OR OTHER
2
POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
1
ENGINE
1

Severity Assessment

1
Crashes
0
Fires
0
Injuries
0
Deaths

Sample Complaint Reports

"I PARKED MY TRUCK AND TURNED IT OFF. WENT INSIDE AND ABOUT 15 MINUTES LATER MY TRUCK ROLLED DOWN A HILL AND WENT ACROSS A BUSY ROUTE 15 . THE TRUCK WAS STILL IN PARK AND THE ENGINE WAS OFF AND THE WHEEL WAS STILL LOCKED AT THE BOTTOM. IT RIPPED THE PLOW OFF MY TRUCK. I'M HAVING A HARD TIME WITH THE ..."
"THE FRAME HAS CRACKED! THIS ISN'T THE FIRST I'VE HEARD ABOUT THESE FRAMES CRACKING EITHER. THERE'S A LOT OF COMPLAINTS ONLINE ABOUT THE DODGE 5500 CRACKED FRAMES"
"MY TRUCK FROM NEW GAD TURBO EXHAUST MANIFOLDS KEPT WARPING BREAKING BOLTS IN THE HEAD EVERYTIME MY RADIO QUITS AND REBOOTS AND GLITCHES AFTER TRUCK UPDATES RUNS POORLY WITH EXCESSIVE EGT AND DEALERS TEFUSED TO DO ANYTHING FOR ME KEPT TELLIN ME THEY DIDNT HAVE PROPER TECH OR TOOLS OR WAS TOLD ALL WA..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28