2018 Ram 2500: Reliability Data

Source: NHTSA — 3554 complaints
3554
Total Complaints
50,000mi
Median Mileage
SERVICE BRAKES
Top Issue
50
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

29,000 25th Percentile
50,000 Median Mileage
82,000 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

SERVICE BRAKES
1742
ELECTRICAL SYSTEM
443
VEHICLE SPEED CONTROL
307
SERVICE BRAKES, HYDRAULIC
302
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
150
UNKNOWN OR OTHER
99
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
89
STEERING
78
POWER TRAIN
65
SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT
55

Severity Assessment

50
Crashes
4
Fires
15
Injuries
2
Deaths

Sample Complaint Reports

"OUR DODGE RAM 6.7 2500 2018, CASE, HARVEST EDITOR CAUGHT ON FIRE WITHIN A WEEK OF PURCHASE, WHILE DRIVING DOWN THE FREEWAY TOWING. AT TIME OF PURCHASE IT HAD 555 MILES ON IT, AND WE'D ONLY DRIVEN IT 3 TIME PRIOR TO THIS. WE WERE DRIVING BELOW THE SPEED LIMIT. THE TRUCK STARTING LOOSING POWER, WE SAW..."
"UPON MAXIMUM EMERGENCY BRAKING AT ANY SPEED, THE TRUCK STOPS AS IF THE BRAKES WHERE WET, IMPOSSIBLE TO STOP WHEN TOWING A UNLOADED 16 FOOT UTILITY TRAILER DOWN HILL IT JUST KEEPS ON GOING UNTIL YOU REACH BOTTOM. TAKEN TO DODGE DEALERSHIP THEY SAY IT'S NORMAL BUT THEY SAY OTHER TRUCKS LIKE CHEVY 250..."
"TL* THE CONTACT OWNS A 2018 RAM 2500. WHILE THE VEHICLE WAS PARKED, THE GEAR SHIFTED INTO NEUTRAL AND ROLLED DOWN THE CONTACT'S DRIVEWAY INTO A POND. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER (CAVENAUGH CHRYSLER JEEP DODGE, 118 E POPLAR ST, WALNUT RIDGE, AR 72..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28