2018 Mercedes-Benz Cla 250: Reliability Data

51
Total Complaints
41,000mi
Median Mileage
ELECTRICAL SYSTEM
Top Issue
1
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

17,845 25th Percentile
41,000 Median Mileage
78,250 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

ELECTRICAL SYSTEM
8
UNKNOWN OR OTHER
7
ENGINE
6
AIR BAGS
6
STRUCTURE:BODY
4
AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE
2
SEATS
2
POWER TRAIN
2
STEERING
2
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
1

Severity Assessment

1
Crashes
2
Fires
1
Injuries
0
Deaths

Sample Complaint Reports

"2018 MERCEDES BENZ CLA 250. CONSUMER WRITES IN REGARDS TO ISSUES WITH VEHICLE STARTING AND SHUTTING DOWN WHILE DRIVING. *LD *JS"
"2018 MERCEDES BENZ CLA 250. CONSUMER WRITES IN REGARDS TO ISSUES WITH VEHICLE STARTING AND SHUTTING DOWN WHILE DRIVING. *LD *JS"
"I WAS DRIVING ON THE ACCESS ROAD GETTING READY TO MERGE ONTO THE HIGHWAY. I PROCEEDED ONTO THE HIGHWAY AND MADE IT INTO THE MIDDLE LANE GOING AROUND 60 MPH BUT SHORTLY AFTER MY CAR THREW ITSELF INTO NEUTRAL AND THE DASH LIT UP WITH THREE LINES OF WORDS: THE FIRST LINE SAID 'SERVICE REQUIRED', THE SE..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28