2018 Kia Soul: Reliability Data
When Do Complaints Happen?
Distribution of NHTSA complaints by vehicle mileage at time of report.
What Fails?
Most reported component issues from NHTSA complaints.
Severity Assessment
Sample Complaint Reports
"OUR BRAND NEW 2018 CAR ON THE MARKET HAS A TIRE MOBILITY KIT. THIS KIT ONLY SEALS A PUNCTURE & COMPRESSES FOR A SHORT TERM TRIP TO A LOCAL GARAGE. AS YOU WELL KNOW, MORE THAN A PUNCTURE CAN OCCUR WHILE DRIVING. NO SPARE WELLS ("BUT DONUTS ONLY" ALONG WITH A JACK AT EXTRA COST) ARE BUILT TO ACTUALLY ..."
"WE WERE HIT IN REAR BY A TRUCK. MY WIFE AND I WENT FORWARD TO ALMOST THE DASH AND STEERING WHEEL, THE BELTS NEVER CAUGHT. I CALLED KIA TALKED TO OFFICE IN CALIFORNIA HE SAID THEY SHOULD HAVE CAUGHT. TOOK TO KIA DEALER HAS ADVISED AND THEY SAID IT WORKED FINE. THEY ADJUSTED BECAUSE NOW YOU PULL A LIT..."
"BRAKES FAILED. WAS PUMPING PEDLE, NO BRAKES WHATSOEVER AND REARENDED DRIVER INFRONT OF ME AIRBAGS DID NOT DEPLOY"
Source: NHTSA ODI Complaints Database. Names and identifying details omitted.
When Were Complaints Filed?
Number of complaints by the year the issue occurred.
When Does Each Component Fail?
Median mileage at complaint for top components.
Where Are Complaints Coming From?
Top states by complaint count.
Who Files Complaints?
Kia Soul — Other Years
See how this model compares across different model years.
Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.
Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.
Data through: 2026-03-28
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