2018 Kia Sorento: Reliability Data
Source: NHTSA — 318 complaints
318
Total Complaints
46,225mi
Median Mileage
ENGINE
Top Issue
13
Crash Reports
When Do Complaints Happen?
Distribution of NHTSA complaints by vehicle mileage at time of report.
15,532
25th Percentile
46,225
Median Mileage
71,175
75th Percentile
What Fails?
Most reported component issues from NHTSA complaints.
ENGINE
97
EXTERIOR LIGHTING
38
UNKNOWN OR OTHER
35
STEERING
26
ELECTRICAL SYSTEM
26
FUEL/PROPULSION SYSTEM
12
AIR BAGS
9
POWER TRAIN
9
STRUCTURE:BODY
9
VEHICLE SPEED CONTROL
8
Severity Assessment
13
Crashes
18
Fires
10
Injuries
0
Deaths
Sample Complaint Reports
"2018 KIA SORENTO SXL THE AEB ( AUTONOMOUS EMERGENCY BRAKING ) DOES NOT WORK AS ADVERTISED OR EXPECTED..THIS FEATURE IS ADVERTISED AS AEB AND ALSO ON THE ELECTRONIC DASH AS AEB BUT ACCORDING TO THE VERY DEFINITION OF AUTONOMOUS MEANING WITHOUT HUMAN INTERVENTION TO STOP THE VEHICLE TO AVOID A CRASH..."
"TL* THE CONTACT OWNS A 2018 KIA SORENTO. WHILE THE VEHICLE WAS STATIONARY, THE SMART CRUISE SYSTEM MALFUNCTIONED. THE CONTACT STATED THAT THE SMART CRUISE SYSTEM DID NOT DETECT THAT A VEHICLE WAS IN FRONT OF IT AND ACCELERATED FORWARD INDEPENDENTLY. STEVENS CREEK KIA IN SAN JOSE, CALIFORNIA WAS MADE..."
"I AM REQUESTING THAT DOT NHTSA INVESTIGATE THE ISSUE OF KIA SORENTO'S SUNROOFS EXPLODING. WE WERE DRIVING OUR COMPANY LEASED 2018 KIA SORENTO HEADING WESTBOUND ON I-90 GOING APPROXIMATELY 30 MPH TO DUE RUSH HOUR TRAFFIC DURING SUNNY WEATHER, WITH OPTIMAL ROAD CONDITIONS, AND WE WERE APPROXIMATELY ..."
Source: NHTSA ODI Complaints Database. Names and identifying details omitted.
Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.
Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.
Data through: 2026-03-28
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