2018 Kia Niro Phev: Reliability Data

Source: NHTSA — 21 complaints
21
Total Complaints
7,000mi
Median Mileage
POWER TRAIN
Top Issue
1
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

5,000 25th Percentile
7,000 Median Mileage
15,000 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

POWER TRAIN
6
ENGINE
3
STRUCTURE:BODY
2
UNKNOWN OR OTHER
2
ELECTRICAL SYSTEM
2
ELECTRONIC STABILITY CONTROL (ESC)
1
SUSPENSION
1
AIR BAGS
1
SERVICE BRAKES
1
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
1

Severity Assessment

1
Crashes
0
Fires
0
Injuries
0
Deaths

Sample Complaint Reports

"THE TRANSMISSION FAILS TO ENGAGE IMMEDIATELY TO THE GEAR SHIFTED TO. WHEN STATIONARY AND WITH THE VEHICLE IN REVERSE, IF YOU PROCEED TO PRESS THE ACCELERATOR AND THE VEHICLE STARTS TO MOVE BACKWARDS, THE VEHICLE WILL CONTINUE TO ROLL IN THE REVERSE DIRECTION EVEN AFTER SWITCHING THE GEAR SELECTOR TO..."
"I WENT TO A KIA DEALER FOR AN OIL CHANGE AND WAS THEN INFORMED THERE WERE 3 OPEN RECALLS ON MY VEHICLE. I RECEIVED NO NOTIFICATION BY MAIL, EMAIL OR PHONE. THE REPAIRS WERE TO TAKE 5 HOURS. I MADE AN APPOINTMENT TO DO THE REPAIRS AND LEFT THE CAR THERE THE ENTIRE DAY AND HAD TO BE SHUTTLED 20 MIL..."
"I WENT TO A KIA DEALER FOR AN OIL CHANGE AND WAS THEN INFORMED THERE WERE 3 OPEN RECALLS ON MY VEHICLE. I RECEIVED NO NOTIFICATION BY MAIL, EMAIL OR PHONE. THE REPAIRS WERE TO TAKE 5 HOURS. I MADE AN APPOINTMENT TO DO THE REPAIRS AND LEFT THE CAR THERE THE ENTIRE DAY AND HAD TO BE SHUTTLED 20 MIL..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28