2018 Jeep Wrangler: Reliability Data

2566
Total Complaints
6,700mi
Median Mileage
STEERING
Top Issue
38
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

1,500 25th Percentile
6,700 Median Mileage
15,500 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

STEERING
1101
SUSPENSION
339
ELECTRICAL SYSTEM
238
UNKNOWN OR OTHER
205
POWER TRAIN
157
ENGINE
89
STRUCTURE:BODY
87
WHEELS
61
ELECTRONIC STABILITY CONTROL (ESC)
46
SERVICE BRAKES
45

Severity Assessment

38
Crashes
43
Fires
24
Injuries
0
Deaths

Sample Complaint Reports

"SENT TO TOWER IN PLYMOUTH MI TO WELD JEEP FRAMES THAT ROBOT WAS NOT WELDING CORRECTLY. TOLD TO JUST COVER THEM UP AND THEY WILL JUST PAINT FRAMES. TOLD THEY HAVE TO MEET THEIR PRODUCTION NUMBERS. I WOULD NOT DRIVE OR WANT ANYONE ELSE TO DRIVE ONE OF THESE.*DT*JB"
"WHILE THE DEFROST WAS ON HEAT, AND WITH COLD TEPERATURES OUTSIDE, THE WINDSHIELD CRACKED ON ITS OWN"
"ON 2/9/18, FLEW FROM BOSTON TO PICK UP PURCHASE OF NEW 2018 ALL-PURPLE, 2-DOOR 40K JEEP AT CANANDAIGUA NY JEEP DEALERSHIP. (NONE AVAILABLE IN MASS.) UPON DELIVERY ON LOT, DRIVER DOOR WOULD NOT CLOSE COMPLETELY. SALESMAN ROBERTS STATED TO US THAT ALL JEEPS ARE QUIRKY; DOORS MUST BE SLAMMED TO CLOSE. ..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

When Were Complaints Filed?

Number of complaints by the year the issue occurred.

When Does Each Component Fail?

Median mileage at complaint for top components.

STEERING 1101 complaints
25th: 875 mi Median: 5,000 mi 75th: 12,000 mi
SUSPENSION 339 complaints
25th: 3,000 mi Median: 7,350 mi 75th: 15,000 mi
ELECTRICAL SYSTEM 238 complaints
25th: 1,850 mi Median: 12,250 mi 75th: 39,000 mi
UNKNOWN OR OTHER 205 complaints
25th: 1,500 mi Median: 6,000 mi 75th: 13,500 mi
POWER TRAIN 157 complaints
25th: 4,962 mi Median: 25,374 mi 75th: 49,000 mi

Where Are Complaints Coming From?

Top states by complaint count.

CA: 178 OH: 165 NY: 161 PA: 155 FL: 149 TX: 147 MI: 145 MA: 119 NC: 101 IL: 85

Who Files Complaints?

1.5%
Original Owners
98.5%
Second+ Owners

Jeep Wrangler — Other Years

See how this model compares across different model years.

YearComplaintsCrashes
19901056
19911005
19921007
199313410
199418417
199525936
199754846
199840128
199926216
200031124
200123525
200213922
200313011
200428127
200575612
20068529
200779122
2008125125
200949210
201089826
201167216
2012127535
2013102724
201483032
201563221
201661837
201740525
2019103616
202074525
2021141439
202255628
202351116
2024122118
2025874

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28