"How reliable is the 2018 Jeep Grand Cherokee?"

"Based on 1160 NHTSA complaints, the 2018 Jeep Grand Cherokee has a median complaint mileage of 19000 miles. The most common issue is Electrical System."

"What are common problems with the 2018 Jeep Grand Cherokee?"

"The most frequently reported component in NHTSA complaints for the 2018 Jeep Grand Cherokee is Electrical System, accounting for a significant portion of the 1160 total complaints filed."

2018 Jeep Grand Cherokee: Reliability Data

Source: NHTSA — 1160 complaints

1160

Total Complaints

19,000mi

Median Mileage

Electrical System

Top Issue

Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

4,000 25th Percentile

19,000 Median Mileage

48,000 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

Electrical System

322

Unknown Or Other

259

Engine

111

Power Train

Fuel/Propulsion System

Seats

Vehicle Speed Control

Service Brakes, Hydraulic

Service Brakes

Air Bags

Severity Assessment

Crashes

Fires

Injuries

Deaths

Sample Complaint Reports

"DASH AND RADIO SHUT OFF WHILE DRIVING ON THE FREEWAY"

"DISPLAY DASH SCREEN SHUTS OFF AND ON APPX EVERY 30 SECONDS, REBOOTS, AND OVERHEATS, DRIVING OR STATIONARY."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

When Were Complaints Filed?

Number of complaints by the year the issue occurred.

When Does Each Component Fail?

Median mileage at complaint for top components.

Electrical System 322 complaints

25th: 3,992 mi Median: 17,500 mi 75th: 44,750 mi

Unknown Or Other 259 complaints

25th: 6,175 mi Median: 15,327 mi 75th: 33,436 mi

Engine 111 complaints

25th: 4,000 mi Median: 13,500 mi 75th: 37,007 mi

Power Train 65 complaints

25th: 4,000 mi Median: 16,961 mi 75th: 36,000 mi

Fuel/Propulsion System 40 complaints

25th: 3,225 mi Median: 4,500 mi 75th: 9,500 mi

Where Are Complaints Coming From?

Top states by complaint count.

CA: 111 TX: 83 NY: 67 IL: 67 PA: 65 OH: 59 FL: 54 VA: 45 MI: 44 MD: 38

Who Files Complaints?

1.8%

Original Owners

98.2%

Second+ Owners

Jeep Grand Cherokee — Other Years

See how this model compares across different model years.

Year	Complaints	Median Mileage	Top Issue	Crashes
1993	784	129,000	Rotor	68
1994	775	146,000	Vehicle Speed Control	142
1995	983	115,461	Park/Neutral Start Interlock Switch	146
1996	1249	139,000	Park/Neutral Start Interlock Switch	156
1997	1432	120,000	Park/Neutral Start Interlock Switch	143
1998	1349	105,000	Park/Neutral Start Interlock Switch	194
1999	2319	80,800	Rotor	157
2000	1855	85,000	Rotor	132
2001	1128	69,000	Rotor	95
2002	1770	74,000	Air Bags	98
2003	887	71,000	Air Bags	60
2004	1570	64,000	Air Bags	149
2005	2732	80,000	Electrical System	137
2006	1750	81,000	Electrical System	79
2007	1475	70,000	Electrical System	47
2008	990	76,200	Electrical System	35
2009	195	62,360	Electrical System	9
2010	171	70,000	Electrical System	18
2011	2421	64,000	Electrical System	90
2012	2308	65,000	Electrical System	72
2013	1102	66,000	Electrical System	41
2014	3365	46,865	Power Train	224
2015	1725	40,000	Power Train	179
2016	434	32,537	Power Train	45
2017	552	33,000	Engine	38
2019	516	31,000	Electrical System	25
2020	329	7,100	Electrical System	39
2021	643	17,500	Electrical System	34
2022	415	26,000	Electrical System	12
2023	617	13,266	Electrical System	26
2024	355	12,000	Electrical System	9
2025	87	-	Electrical System	3

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28