2018 Jeep Cherokee: Reliability Data

Source: NHTSA — 964 complaints
964
Total Complaints
31,436mi
Median Mileage
POWER TRAIN
Top Issue
18
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

18,500 25th Percentile
31,436 Median Mileage
46,000 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

POWER TRAIN
275
ELECTRICAL SYSTEM
183
UNKNOWN OR OTHER
171
ENGINE
154
SERVICE BRAKES
33
STEERING
29
FUEL/PROPULSION SYSTEM
26
VEHICLE SPEED CONTROL
20
AIR BAGS
16
ELECTRONIC STABILITY CONTROL (ESC)
15

Severity Assessment

18
Crashes
8
Fires
7
Injuries
0
Deaths

Sample Complaint Reports

"TL* THE CONTACT OWNS A 2018 JEEP CHEROKEE. WHILE DRIVING 30 MPH, THE TRANSMISSION OVERHEATED AND THE CHECK ENGINE, ANTI-LOCK BRAKES, AND EMERGENCY WARNING INDICATORS ILLUMINATED. ADDITIONALLY, THERE WAS AN ABNORMAL BURNING ODOR. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (HAWK CHRYSLER DODGE JEEP, 7911..."
"PLEASE SEE ATTACHED DOCUMENT"
"THIS COMPLAINT IS NOT SPECIFIC TO MY CURRENT VEHICLE. THE HEAD RESTS IN ALL NEWER VEHICLES ARE MAKING THOSE OF US WHO ARE NOT OVERWEIGHT AND HAVE GOOD POSTURE SIT IN AN AWKWARD POSITION WITH OUR HEADS PUSHED FORWARD. THIS IS VERY UNCOMFORTABLE AND WE CAN'T TURN THE HEAD RESTS AROUND BECAUSE THEN TH..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28