2018 Ford Transit Connect: Reliability Data

Source: NHTSA — 29 complaints
29
Total Complaints
46,000mi
Median Mileage
STEERING
Top Issue
0
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

8,000 25th Percentile
46,000 Median Mileage
114,000 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

STEERING
5
SERVICE BRAKES
4
UNKNOWN OR OTHER
3
POWER TRAIN
2
VISIBILITY
2
VEHICLE SPEED CONTROL
2
VISIBILITY/WIPER
1
WHEELS
1
SUSPENSION
1
STRUCTURE:BODY
1

Severity Assessment

0
Crashes
0
Fires
0
Injuries
0
Deaths

Sample Complaint Reports

"VEHICLE IS EQUIPPED (STANDARD EQUIPMENT, NOT AN OPTION) WITH AUTOMATIC FOLDING SIDE VIEW MIRRORS ON DRIVERS DOOR AND PASSENGER DOOR. SAFETY FAULT IS THAT VEHICLE CAN BE STARTED AND DRIVEN WITH THE VEHICLE IN FOLDED POSITION. FORD DEALERSHIP AND FORD'S CUSTOMER HOTLINE ARE CLAIMING THAT THIS IS NOR..."
"HAVE TAKEN OUR VEHICLE TO FORD AT LEAST 12 TIMES AND HAVE THE EXTENDED WARRANTY, THEY HAVE SAID NOTHING IS WRONG WITH IT. WE BOUGHT BRAND NEW AND HAVE THREE SETS OF BRAKE PAD PLACED ON THE FRON AND TWO PAIRS ON THE REARS.. WE HAVE GONE THROUGH TWO SETS OF TIRES AND THE FRONT DRIVERS SIDE IS CLICKING..."
"HAVE TAKEN OUR VEHICLE TO FORD AT LEAST 12 TIMES AND HAVE THE EXTENDED WARRANTY, THEY HAVE SAID NOTHING IS WRONG WITH IT. WE BOUGHT BRAND NEW AND HAVE THREE SETS OF BRAKE PAD PLACED ON THE FRON AND TWO PAIRS ON THE REARS.. WE HAVE GONE THROUGH TWO SETS OF TIRES AND THE FRONT DRIVERS SIDE IS CLICKING..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28