2018 Ford Fusion Hybrid: Reliability Data
Source: NHTSA — 76 complaints
76
Total Complaints
66,000mi
Median Mileage
POWER TRAIN
Top Issue
12
Crash Reports
When Do Complaints Happen?
Distribution of NHTSA complaints by vehicle mileage at time of report.
23,500
25th Percentile
66,000
Median Mileage
88,000
75th Percentile
What Fails?
Most reported component issues from NHTSA complaints.
POWER TRAIN
10
ELECTRICAL SYSTEM
8
UNKNOWN OR OTHER
7
STEERING
7
SERVICE BRAKES
6
WHEELS
5
AIR BAGS
4
ENGINE
4
SEAT BELTS
3
ENGINE AND ENGINE COOLING
3
Severity Assessment
12
Crashes
3
Fires
4
Injuries
1
Deaths
Sample Complaint Reports
"IN MID-FEBRUARY 2018, AFTER JUST OVER 1 MONTH OF OWNERSHIP AND WITH 939 MILES ON THE VEHICLE, THE FRONT PASSENGER SEAT BELT BECAME LOCKED WHILE NOT IN USE. THE SEATBELT WAS LOCKED NOT IN USE UNABLE TO BE USED. THIS WAS DISCOVERED WHILE THE VEHICLE WAS PARKED IN AN OUTDOOR PARKING SPACE AT THE OW..."
"I WAS DRIVING HOME FROM WORK THROUGH A RESIDENTIAL DISTRICT AND WAS SLOWING TO MAKE TURNS, I EXPERIENCED A HORRIBLE SCREECHING NOISE THAT WAS COMING FROM WHAT SOUNDED LIKE THE FRONT DRIVER SIDE WHEEL AREA. IT SOUNDED LIKE THE SCREECHING OF METAL ON METAL. I FOUND A SAFE LOCATION AND PULLED OFF T..."
"WHILE DRIVING, THE CAR'S DASHBOARD INDICATES A POWERTRAIN FAULT (VIA AMBER WRENCH SYMBOL). CAR SEEMS TO GO INTO A LIMP HOME MODE THAT HAS SYMPTOMS OF GRABBY BRAKES AND LOWER FUEL ECONOMY. CAR HAS ALSO STALLED OUT WHILE DRIVING, LOSING ALL POWER, AND REQUIRES THE OPERATOR TO FULLY STOP, SHIFT THE CAR..."
Source: NHTSA ODI Complaints Database. Names and identifying details omitted.
Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.
Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.
Data through: 2026-03-28
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