2018 Ford Flex: Reliability Data
Source: NHTSA — 60 complaints
60
Total Complaints
51,497mi
Median Mileage
UNKNOWN OR OTHER
Top Issue
12
Crash Reports
When Do Complaints Happen?
Distribution of NHTSA complaints by vehicle mileage at time of report.
31,299
25th Percentile
51,497
Median Mileage
69,500
75th Percentile
What Fails?
Most reported component issues from NHTSA complaints.
UNKNOWN OR OTHER
13
ELECTRICAL SYSTEM
8
SUSPENSION
8
STRUCTURE:BODY
5
BACK OVER PREVENTION
4
STRUCTURE
4
FUEL/PROPULSION SYSTEM
2
POWER TRAIN
2
AIR BAGS
2
WHEELS
2
Severity Assessment
12
Crashes
0
Fires
1
Injuries
0
Deaths
Sample Complaint Reports
"BRAND NEW CAR 30 DAYS OLD. CAME HOME AND PARKED IN OUR FLAT DRIVEWAY AND PUT SHIFTER IN PARK. TURNED ENGINE OFF AND OPENED CAR DOOR TO GET OUT AND CAR BEGAN TO ROLL BACKWARDS TOWARD THE STREET. HAD TO JUMP IN BEFORE I OR OTHER PEOPLE GOT RUN OVER. PUT FOOT ON BRAKE. SHIFTER CLEARLY IN PARK. CAR ENGI..."
"ENGINE STOPPED WHILE DRIVING IN WALMART PARKING LOOT. WOULD NOT START. TOWED TO GARAGE WHO TRACED THE CAUSE TO. FUEL PUMP CONTROL MODULE. THERE IS AN EXISTING RECAL FOR THIS PROBLEM FROM 2013 TO 2014 FORD FLEX HOWEVER MY VIN SHOWS AS NOT COVERED. WHATEVER CRITERIA TO LIMIT RECALL APPEARS TO BE ..."
"I HAVE A 2018 FORD FLEX WITH 900 MILES ON IT . I TOOK MY FIRST ROAD TRIP IN 8-4-2018 AND WHILE ACCELERATING HARD TO GET ONTO THE INTERSTATE I NOTICED EXHAUST FUMES WERE COMING INTO THE CABIN AT AN ALARMING RATE , I HAD TO SLOW DOWN AND ROLL THE WINDOWS DOWN IT GOT SO BAD,MY EYES WERE BURNING ,FELT S..."
Source: NHTSA ODI Complaints Database. Names and identifying details omitted.
Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.
Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.
Data through: 2026-03-28
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