2018 Ford Explorer: Reliability Data

819
Total Complaints
42,000mi
Median Mileage
STRUCTURE
Top Issue
23
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

14,500 25th Percentile
42,000 Median Mileage
78,948 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

STRUCTURE
166
UNKNOWN OR OTHER
153
STRUCTURE:BODY
94
ENGINE
88
ELECTRICAL SYSTEM
50
POWER TRAIN
39
FUEL/PROPULSION SYSTEM
18
SUSPENSION
17
STEERING
15
ENGINE AND ENGINE COOLING
15

Severity Assessment

23
Crashes
8
Fires
24
Injuries
0
Deaths

Sample Complaint Reports

"THE CAR INTERMITTENTLY WREAKS OF GAS FUMES (NOT CARBON MONOXIDE) ON THE INSIDE OF THE CARE. THIS PRIMARILY HAPPENS BETWEEN 1/4 TO TO A FULL GAS TANK. THE SMELL ALWAYS OCCURS AFTER A GAS FILL UP. THE GAS TANK IS NEVER OVERFILLED. IT ALSO HAPPENS WHEN TAKING A SHARP TURN AFTER A STOP SIGN/LIGHT..."
"GO TO FORDEXPLORERNIGHTMARE.COM, READ THE 2 KEY DOCUMENTS, OTHER STORIES AND SHARE YOUR STORY. CARBON MONOXIDE POISONING FROM THESE VEHICLES."
"THE INTEGRATED BLIND SPOT MIRROR ON BOTH THE DRIVER SIDE AND PASSENGER SIDE IS MOUNTED AT THE WRONG ANGLE. IT DOES NOT SHOW THE BLIND SPOT OF THE CAR. YOU CAN NOT SEE ANY PORTION OF LOW PROFILE CARS IN THE BLIND SPOT MIRROR AND YOU CAN NOT SEE THE HEADLIGHTS OF MOST VEHICLES AT NIGHT. IT DOES SHO..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

When Were Complaints Filed?

Number of complaints by the year the issue occurred.

When Does Each Component Fail?

Median mileage at complaint for top components.

STRUCTURE 166 complaints
25th: 50,000 mi Median: 73,000 mi 75th: 91,000 mi
UNKNOWN OR OTHER 153 complaints
25th: 225 mi Median: 3,400 mi 75th: 25,000 mi
STRUCTURE:BODY 94 complaints
25th: 10,458 mi Median: 21,000 mi 75th: 54,500 mi
ENGINE 88 complaints
25th: 8,500 mi Median: 30,000 mi 75th: 81,135 mi
ELECTRICAL SYSTEM 50 complaints
25th: 5,750 mi Median: 25,000 mi 75th: 46,793 mi

Where Are Complaints Coming From?

Top states by complaint count.

TX: 90 CA: 81 FL: 76 MI: 34 OH: 32 AZ: 31 MO: 30 PA: 29 NY: 26 NC: 25

Who Files Complaints?

0.7%
Original Owners
99.3%
Second+ Owners

Ford Explorer — Other Years

See how this model compares across different model years.

YearComplaintsCrashes
199176470
199284854
1993115198
19941531124
19951048107
19961818248
19972149180
19982374219
19991737143
20001203115
200150082
20024095178
2003136870
2004164769
200560430
200678818
200727114
20082158
2009498
201015513
2011148148
2012101314
2013275761
2014201148
2015213852
2016294056
2017192753
20193062
2020154450
202149221
202230825
202312611
2024210
202511111

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28