2018 Dodge Journey: Reliability Data

Source: NHTSA — 328 complaints
328
Total Complaints
23,000mi
Median Mileage
Electrical System
Top Issue
11
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

5,650 25th Percentile
23,000 Median Mileage
53,000 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

Electrical System
69
Unknown Or Other
42
Engine
29
Exterior Lighting
23
Service Brakes
19
Vehicle Speed Control
19
Power Train
18
Seats
13
Steering
11
Back Over Prevention
11

Severity Assessment

11
Crashes
1
Fires
9
Injuries
0
Deaths

Sample Complaint Reports

"ON 6/4/2018 I PICKED UP MY VEHICLE FROM THE SERVICE DEPARTMENT AT MY LOCAL DEALERSHIP AFTER TAKING IT IN FOR THE ABS AND TRACTION CONTROL LIGHTS BEING ON AND LOSS OF POWER. THE DEALERSHIP ADVISED THEY DID AN UPDATE ON THE POWER CONTROL MODEL AND FIXED A WHEEL SPEED SENSOR. WHILE ON THE FREEWAY ABOUT..."
"ON 6/4/2018 I PICKED UP MY VEHICLE FROM THE SERVICE DEPARTMENT AT MY LOCAL DEALERSHIP AFTER TAKING IT IN FOR THE ABS AND TRACTION CONTROL LIGHTS BEING ON AND LOSS OF POWER. THE DEALERSHIP ADVISED THEY DID AN UPDATE ON THE POWER CONTROL MODEL AND FIXED A WHEEL SPEED SENSOR. WHILE ON THE FREEWAY ABOUT..."
"ON 6/4/2018 I PICKED UP MY VEHICLE FROM THE SERVICE DEPARTMENT AT MY LOCAL DEALERSHIP AFTER TAKING IT IN FOR THE ABS AND TRACTION CONTROL LIGHTS BEING ON AND LOSS OF POWER. THE DEALERSHIP ADVISED THEY DID AN UPDATE ON THE POWER CONTROL MODEL AND FIXED A WHEEL SPEED SENSOR. WHILE ON THE FREEWAY ABOUT..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

When Were Complaints Filed?

Number of complaints by the year the issue occurred.

When Does Each Component Fail?

Median mileage at complaint for top components.

Electrical System 69 complaints
25th: 8,000 mi Median: 22,000 mi 75th: 45,023 mi
Unknown Or Other 42 complaints
25th: 356 mi Median: 8,000 mi 75th: 45,023 mi
Engine 29 complaints
25th: 2,350 mi Median: 15,000 mi 75th: 21,050 mi
Exterior Lighting 23 complaints
25th: 22,392 mi Median: 45,000 mi 75th: 59,000 mi
Service Brakes 19 complaints
25th: 2,375 mi Median: 15,694 mi 75th: 45,300 mi

Where Are Complaints Coming From?

Top states by complaint count.

TX: 37 GA: 31 CA: 26 IL: 21 AL: 19 FL: 18 AZ: 16 AR: 12 MI: 12 TN: 11

Who Files Complaints?

1.2%
Original Owners
98.8%
Second+ Owners

Dodge Journey — Other Years

See how this model compares across different model years.

YearComplaintsCrashes
2009208871
2010147327
201125211
201262134
201350131
201463550
201585950
201659834
201730816
201911611
2020742

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28