2018 Chrysler Pacifica: Reliability Data

Source: NHTSA — 1239 complaints
1239
Total Complaints
12,621mi
Median Mileage
ENGINE
Top Issue
50
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

5,156 25th Percentile
12,621 Median Mileage
30,000 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

ENGINE
345
ELECTRICAL SYSTEM
262
POWER TRAIN
140
STEERING
127
UNKNOWN OR OTHER
107
FUEL/PROPULSION SYSTEM
43
ELECTRONIC STABILITY CONTROL (ESC)
37
SERVICE BRAKES
31
VEHICLE SPEED CONTROL
29
SUSPENSION
18

Severity Assessment

50
Crashes
23
Fires
19
Injuries
0
Deaths

Sample Complaint Reports

"WE WERE DRIVING HOME AT NIGHT AND STOPPED ON A RED LIGHT IN AN INTERSECTION ON A HIGHWAY. WHEN IT WAS 'GO' OUR PACIFICA 2018 (400 MILES ON IT) DID NOT RUN. LIGHT IS ON 'RUN', DIAL SHIFT ON DRIVE AND I DID NOT TURN OFF THE CAR. I STEPPED ON THE ACCELERATOR AGAIN BUT IT JUST WOULD NOT RUN. OTHER DRIV..."
"WE WERE DRIVING HOME AT NIGHT AND STOPPED ON A RED LIGHT IN AN INTERSECTION ON A HIGHWAY. WHEN IT WAS 'GO' OUR PACIFICA 2018 (400 MILES ON IT) DID NOT RUN. LIGHT IS ON 'RUN', DIAL SHIFT ON DRIVE AND I DID NOT TURN OFF THE CAR. I STEPPED ON THE ACCELERATOR AGAIN BUT IT JUST WOULD NOT RUN. OTHER DRIV..."
"I HAVE HAD THE VEHICLE SINCE 12-2-2017 AND THE ENGINE HAS STALLED 3 TIMES WHILE WAITING AT A STOP LIGHT? WHAT CAN I DO THIS IS NOT NORMAL."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28