2018 Buick Encore: Reliability Data

101
Total Complaints
20,000mi
Median Mileage
ENGINE
Top Issue
14
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

12,000 25th Percentile
20,000 Median Mileage
61,000 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

ENGINE
26
POWER TRAIN
10
UNKNOWN OR OTHER
10
SERVICE BRAKES
10
AIR BAGS
10
ELECTRICAL SYSTEM
8
STEERING
5
ELECTRONIC STABILITY CONTROL (ESC)
5
FUEL/PROPULSION SYSTEM
4
VEHICLE SPEED CONTROL
2

Severity Assessment

14
Crashes
0
Fires
10
Injuries
0
Deaths

Sample Complaint Reports

"THE DRIVERS SIDE BLIND SPOT INDICATOR IS MALFUNCTIONING AND GIVING FALSE AND ERRONEOUS INDICATIONS THIS IS DUE TO THE INCORRECT PARTS BEING INSTALLED AT THE FACTORY. THE DEALERSHIP SAID THAT "CONTROL MODULE" FROM THE FACTORY WAS THE INCORRECT PART NUMBER FOR THE VEHICLE AND MAY THE CAUSE OF THE PROB..."
"THE DRIVER'S SIDE BLIND SPOT INDICATOR (LOCATED ON THE SIDE MIRROR) IS MALFUNCTIONING AND GIVING FALSE AND ERRONEOUS INDICATIONS - BOTH FALSE POSITIVES AND FALSE NEGATIVES - THIS HAS OCCURRED EACH TIME I HAVE DRIVEN THE VEHICLE- ON THE FREEWAY, ON THE HIGHWAY, ON SIDE STREETS. IF DRIVERS DEPEND ON T..."
"EVERY TIME IT RAINS I AM UNABLE TO GET ANY GAS DUE TO WATER SETTING ON THE PORT IN WHICH I PLACE GAS NOZZLE IN TO FILL TANK. VERY NERVOUS ABOUT THE SITUATION DUE TO HOW COSTLY IT COULD BE TO FIX DUE TO SUCH A POOR DESIGN"

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28